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Posted 5 days ago

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馃Л Regulatory Compliance Manager

LondonHybridFull-time

AI Summary

Regulatory Compliance Manager at Zinc serves as the primary point of contact for regulatory queries from Sales, Account Management, and Customer Success, joining client calls and building guidance to enable commercial teams.

About this role

馃殌 Why we're hiring

Right now, one person carries the entire regulatory workload for Zinc's commercial teams. That's a lot of pressure on one human, and a single point of failure we'd rather not have. This role exists to spread the load: a dedicated compliance enablement function that helps the commercial teams have confident, accurate conversations with clients and prospects, without always needing to phone a friend.

馃幆 The role

You'll be the go-to person for regulatory questions from Sales, Account Management and Customer Success. You'll hop on client and prospect calls when requested, build the guardrails and guidance that make commercial teams increasingly self-sufficient, and be the first port of call for tricky questions, not the last.

馃懃 Team

You'll join Zinc's Regulatory Compliance team, part of the wider Legal & Compliance function and growing fast. The team already includes a DBS Compliance Lead, with two more hires in flight alongside this one (Frameworks Manager and Regulatory Compliance Specialist). Plan is to recruit multiple specialists across background screening, regulatory affairs and commercial enablement over the next 12 months.

Key Responsibilities

  • Be the first point of contact for regulatory queries from Sales, AM and Customer Support
  • Join client and prospect calls where regulatory depth is needed
  • Build and maintain a regulatory guidance library across Zinc's core regulated sectors (FCA/SMCR/CRD6, SRA, CQC, Ofsted, BPSS, BS7858), criminal record checks and Right to Work
  • Design, deliver and maintain internal regulatory training and documentation - make the complex stuff click
  • Keep an eye on regulatory developments and translate them into plain-English guidance for non-compliance colleagues
  • Support client-facing regulatory content and collateral
  • Support RFP and tender responses that need regulatory firepower
  • Partner with the Head of Regulatory Compliance, Legal Counsel and DBS Compliance Lead to keep Zinc ahead of the curve

Skills, Knowledge & Expertise

Experience
  • 3-4+ years in a compliance role. This could be as a compliance specialist/senior analyst at a background screening firm, in-house compliance at a regulatory body (e.g. FCA/PRA/SRA/CQC/Ofsted), or in-house compliance at a regulated employer in one of Zinc's key sectors (financial services, healthcare, education, EYFS, legal, public sector, security)
  • You'll need more than one regulatory framework under your belt (think SRA + FCA, or Ofsted + CQC) - single-regulator experience alone won't give you the range this role needs
  • Bonus points: experience supporting commercial or client-facing teams in a compliance capacity

Skills & knowledge
  • Solid working knowledge of at least two of Zinc's core regulatory frameworks (SMCR, DBS, SRA, CQC, KCSIE, EYFS, Right to Work) - three or more is even better
  • Sharp regulatory interpretation and research skills
  • A knack for turning regulatory complexity into clear, plain-English guidance
  • Strong written communication
  • Broad UK regulatory knowledge across financial services, healthcare, social care, legal or education, and how it translates into real employer obligations
  • Bonus: multi-sector familiarity, highly AI-literate, and an interest in Zinc's product and the background screening market

You are 馃専
  • Commercially switched-on - you translate "regulatory" into "here's what to do"
  • Comfortable and confident on client calls with senior HR/TA leaders, not just in the guidance docs
  • Proactive, with sharp judgment on when to escalate vs. when to just answer
  • A straight-talker - you give clear answers rather than hedging everything, and simplify without dumbing down
  • Happy being the person the commercial team leans on

Benefits

Zinc offers a chance to work on a product that brings a fresh perspective on data ownership in hiring
  • 24 days holiday + Bank Holidays + your birthday off 馃帀
  • 拢1200 annual benefits allowance (ThanksBen, from month 2)
  • Early finish Fridays (16:00)
  • Yearly company retreat abroad 鉁堬笍
  • 30 days to Work from anywhere 馃實
  • Enhanced Maternity, Paternity, and Adoption Leave
  • Statutory pension with NEST (3% employer, 5% employee)
  • Zinc shares, issued through the EMI Scheme
  • Unlimited access to MoreHappi coaching
  • Company socials, quarterly team socials Free Monday lunches
  • Nursery workplace benefit scheme (Yellownest)
  • Option to lease an electric car through Electric Car Scheme
  • Celebrated Zinc anniversaries 馃コ

Skills

BPSSBS7858CQCDBSEYFSFCAKCSIEOfstedSMCRSRA

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