Reservation Supervisor - Arabic Speaking

The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Reservations Supervisor and build your career with us.

• Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.
• Ensuring that quality of reservation is maintained in terms of guest details, rates, payment methods etc.
• Planning and using efficient organizational skills to run the daily operation.
• Organizing on-the-job and weekly training for all staff.
• To keep reservations staff informed on all changes or developments within the hotel and the company.
• To spot-Check reservations made the previous day and Check all VIP arrivals
• Training, developing, and motivating staff to increase productivity.
• To keep department informed of all changes in the customer profile, rates, strategies, promotions and specials.
• Conduct shift briefings

Qualifications

• Minimum one year experience with the same position in a 5 star hotel
• University Degree

Additional Information

The position requires Arabic speaking skills