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Resident Manager

New DelhiOn-siteFull-time

AI Summary

Manages hotel operations in the absence of the General Manager, maximizing profitability and guest service quality while overseeing departmental goals, budgets, and team performance.

About this role

Resident Manager

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. 

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.

  • The Resident Manager is responsible for the hotel in the absence of the General Manager
  • Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality
  • Develop, recommend, implement and manage the operational department’s annual and long term goals
  • Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs
  • Manage operational expenses to stay within budget guidelines, as well as gather and report financial information to the General Manager
  • Manages performance issues that arise within the operational departments, as well as train, develop, Coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers
  • Ensures optimal compliance with corporate focus audit
  • Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation.

Skills

Budget ManagementCorporate ComplianceFinancial ReportingGuest Service StandardsHotel Operations ManagementOperational PlanningPerformance ManagementRevenue Management

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