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Posted 29 days ago

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Residential Plumbing Supervisor

RockledgeOn-siteFull-time

AI Summary

Manages and develops a team of residential plumbing technicians, provides technical support for service calls, enforces quality control, and ensures company standards are met.

About this role

Overview

Seize the opportunity to elevate your career and make a significant impact as a Plumbing Supervisor with our dynamic plumbing team at Frank Gay Services. This role is ideal for a seasoned plumbing professional with a strategic mindset and drive to exceed service and sales targets.

What We Offer You:

Pay Range: 65,000 - 80,000+ / yr

Benefits:

  • Medical, Dental, Vision, Group Life, & HSA
  • Matching 401k benefits
  • On-going training & development
  • Career Advancement Opportunities
  • Company take-home vehicle, gas card, uniform, ipad and company phone
  • Paid Holiday
  • Paid Vacation
  • Weekly pay

What You Will Do:

  • Manage the performance of plumbing technicians in the field via phone and onsite visits.
  • Provide technical support for all plumbing service calls, help solve problems, and ensure Frank Gay Services standards are being met.
  • Hire, train, and develop a team and manage the team of plumbing technicians.

  • Manage plumbing technician board through Service Titan
  • Implement and enforce a quality control process throughout the department
  • Address and resolve customer issues
  • Be a champion of the Frank Gay Service culture and Live the Core Values

What You Will Need:

  • At least five (5) years of residential Plumbing experience with diagnostic troubleshooting and repair services.
  • At least three years (3) Plumbing supervisor experience with an ability to train others.
  • In home services Industry knowledge and experience
  • Must be willing to work outdoors in any weather conditions.
  • Experienced and high-performing residential plumbing calls
  • High Technical aptitude with troubleshooting and resolving plumbing issues
  • Experience training junior technicians and establishing a career path for growth
  • Proactive, someone who takes ownership
  • Service Titan Software experience a plus
  • Open Schedule Availability compatible with the demands of the business
  • Open to learning and working with technology
  • Physical Dexterity must occasionally lift and/or move 100 pounds or more averaging 4 times a week

Skills

Customer Issue ResolutionDiagnostic TroubleshootingPhysical DexterityQuality ControlRepair ServicesResidential PlumbingService TitanTechnician Training

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