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Posted 11 days ago

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Residential Service Technician

Myrtle Beach, South Carolina, United StatesRemote

AI Summary

Residential Service Technician at CPI Security provides troubleshooting, maintenance, and customer service for residential security systems, including home walkthroughs, system connections, and administrative tasks.

About this role

We are seeking a Residential Service Technician in Myrtle Beach, SC to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service—all while earning a performance-based income.

What You’ll Do:

  • Service and maintain residential security systems, ensuring timely and accurate troubleshooting
  • Perform home walkthroughs to determine optimal configurations and opportunities for additional protection
  • Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations
  • Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently

What We’re Looking For:

  • High school diploma or equivalent; technical training is a plus
  • Strong sales skills with mechanical aptitude for troubleshooting and repairs
  • Excellent communication, customer service, and a safety-first mindset
  • Professional appearance and demeanor; alarm or telecom experience is a bonus

What’s In It For You:

  • $45,000 to $60,000 average annual earnings (hourly training pay and 100% uncapped commission after training)
  • Opportunities for advancement and long-term career mobility
  • Every other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training)
  • Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance

Skills

Central MonitoringCustomer ServiceMechanical AptitudeResidential SystemsSalesSecurity SystemsTroubleshootingWalkthroughs

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