Posted 5 days ago
Restaurant and Operations Manager
BarboursvilleOn-siteFull-time
AI Summary
Manages restaurant and operations for a Dave & Buster's location, leading hourly staff, ensuring guest experience, and overseeing cost of goods sold and labor in a fast-paced entertainment environment.
About this role
Job Description:
THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.
What we are looking for!
- You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
- You can communicate with the Team Members and Guests in a way that inspires FUN!
- You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level
- You have never met a goal you can't beat
- You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
- The ability to oversee all aspects of the business - from the most minor details to the big picture
Requirements:
- 21+ years of age
- 2+ years of Restaurant/Hospitality Experience
- Proficient in managing the cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- The ability to work weekends, nights, and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
What will you be doing daily?
- Developing and leading hourly team members to exceed guest’s expectations
- Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
- Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
PERKS!
- Competitive salary
- Quarterly bonus program
- Health, Dental, Vision, Long & Short-term Disability
- Employee Assistance Program
- Buster’s Legacy Fund (Supports team members during difficult times)
- 401K matching plan
- FREE food
- FREE gameplay
- Large leadership team = multiple managers per shift
- FUN work environment
- Grow your career!
- Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer
Salary Range:
52181-
61389We are an equal opportunity employer and participate in E-Verify in states where required.
Skills
Cost Of Goods Sold ManagementGuest Experience ManagementHospitality ManagementLabor Cost ManagementOperating Standards EnforcementPerformance ManagementRecruiting And HiringRestaurant OperationsStaff Coaching And TrainingTeam Leadership
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