Posted 10 days ago
Retail Analyst
AI Summary
The Retail Analyst serves as the primary contact for large retail accounts, managing customer relationships, identifying sales opportunities, and providing end-to-end support including quoting, order tracking, and cross-functional coordination with operations and supply chain.
About this role
AmeriLux is Hiring! The Retail Analyst role focuses on building and maintaining strong customer relationships, identifying sales opportunities, and providing outstanding support to our clients. As a retail analyst you will play a vital role in driving revenue growth and contributing to the overall success of the company.
Key Responsibilities:
- Serve as the primary contact for large retail accounts, resolving inquiries and issues fully and fast
- Maintain regular contact with existing accounts and proactively identify sales and reorder opportunities
- Respond to inbound inquiries, qualify leads, and support new business development
- Provide product information, quotes, and order status updates, and follow through to completion
- Coordinate with operations and supply chain for smooth order processing and on-time delivery
- Analyze order patterns, product mix, and account activity to flag risks and growth opportunities
- Build and maintain account dashboards and reporting: revenue, margin, fill rates, forecast vs. actual
- Prepare sales reports and forecasts for customers and internal teams
- Maintain accurate records of customer interactions and sales activity in the CRM
- Participate in sales meetings and training to deepen product and market knowledge
Requirements
- Experience in account management, sales, or a commercial/analyst role
- Strong Excel and data skills, comfortable working with large data sets
- Clear communicator who can present to customers and internal leadership
- Organized operator who keeps many moving parts on track
- Retail experience preferred.
Benefits
The AmeriLux benefits package includes a nationally award winning zero-dollar deductible healthcare plan created to ensure peace of mind and comprehensive care for all A-Team family members.
Our onsite healthcare clinic, free to all team members, provides convenient access to high-quality medical care with a personalized touch from physicians who take the time to get to know you. In addition, we offer comprehensive dental and vision insurance, as well as disability and life insurance to ensure you and your family are protected. Our benefit plan includes a 401(k) match, employee assistance program, paid time off, and flex spending account access.
Skills
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