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Retail Back Office Coordinator (m/f/x)

Weil am Rhein - GermanyOn-siteFull-time

AI Summary

Coordinates retail back-office operations between logistics and stores, monitors product transit and deliveries, supports ERP/CRM projects, builds Power BI reports, and assists stores with purchase orders, returns, and stock corrections.

About this role

For our office in Weil am Rhein, we are looking for you as Retail Back Office Coordinator (m/f/x).

Your Responsibilities

  • Communication interface between logistics and stores: cooperate with different departments to monitor the products transit, monitoring outgoing goods and deliveries, responsible for special handling tasks

  • Represent the team in area-specific projects of or the company (ERP, CRM)

  • Development of reporting tools including Power BI

  • Support the stores in customer service topics: purchase orders, returns, stock corrections, POS orders

  • Monitoring stock movements and stock corrections

  • Recommend improvements to the current procedures and systems for the allocation and replenishment functions

  • Support the retail head office

  • Assist in store opening topics

  • Anticipate and identify the system issues, liaise with the relevant departments to solve them

  • Handling of the daily business & tasks that arise individually

Your Profile

  • Completed commercial training or experience in commercial area

  • Experience in retail is an advantage

  • Good MS Office knowledge, especially in Excel

  • Accurateness, strong organizational skills and ability to prioritize

  • Interest and awareness of fashion trends and retail environment

  • High level of social competence, ability to work in a team and good communication skills for complex issues

  • Willingness to travel occasionally

  • Fluency in German and English, other languages are welcome

    Skills

    CRMERPExcelLogistics CoordinationMicrosoft OfficePOS OrdersPower BIPurchase OrdersReplenishmentReturns ProcessingStock CorrectionsStock Management

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