Retail Manager
AI Summary
Manages a SPAR retail store, including rostering, budgeting, sales, margins, stock control, customer service, and team performance.
About this role
Hartes SPAR Clonakilty is looking for a Full Time Retail Manager to join their fantastic team.
The Role:
MANAGEMENT
Rostering and general management of employees to ensure adequate cover within budgetary provisions.
Plan, organise and set goals for the store to ensure consistent customer service and competitiveness.
Manage the performance of the team utilising effective performance management techniques in line with legislation.
Continually communicate with Retail Sales Team on objectives and store performance.
Setting goals for the store to ensure effective customer service and competitiveness.
FINANCE
Setting budgets for the stores
Ensure overheads are controlled and minimised where appropriate
Ensure store sales are maximised
Ensure store margins are managed appropriately and profitability of store is maximised
OPERATIONS
Ensure operation runs efficiently and smoothly
Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation and service
Plan for market changes and demands as they arise
Ensure in-store promotions are managed appropriately
Ensure policies and procedures are implemented and managed within the store
Manage cash handling in line with company cash handling procedures and take action on any discrepancies that arise
Manage store merchandising ensuring appropriate “value” image is portrayed in line with company procedures
Accountable for ensuring consistently high levels of customer service
To ensure all customer complaints are dealt as appropriate manner and to take necessary action in implementing store improvements following customer complaints
STOCK MANAGEMENT
Ensure effective stock control procedures and systems are in place to minimise stock loss
Preparation for and management of stock take
Ensure effective food management and waste systems are implemented, managed and updated appropriately
Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through pilferage, wastage, damages)
Ensure effective stock rotation and stock monitoring systems are in place and adhered to
GENERAL
Meet targets as agreed
To undertake other additional duties as may be assigned by the Store Owner
Requirements
Successful candidate will have prior retail management experience.
Skills
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