Retail Pharmacy Technician - Certified

Sykes Pharmacy, a service of Greater Valley Health Center

Qualifications

• High School Diploma or GED.
• Certified Pharmacy Technician national certification and State of Montana Pharmacy Technician License.
• Ability to speak, read, write, and understand English.

Experience

• One to two years prior experience in a pharmacy or healthcare environment is preferred.

Core Competencies

• Ability to function independently and as a team player.
• Ability to prioritize workload, multitask and work in fast-paced environment.
• Organizational and time management skills; punctual.
• Excellent oral and written communication skills.
• Excellent customer service skills in person and on the phone.
• Computer skills as necessary to operate pharmacy management software and other necessary programs.
• Initiative-taking.
• Ability to perform moderately difficult technical and clerical work.
• Skill in handling cash, computer operations, and typing 40 wpm.
• Proven understanding of performing confidential work.
• Must be able to perform the essential job functions of this position without reasonable accommodation.

Special Requirements

• Have and maintain a valid Montana’s driver license.

Attitude & disposition

• Strong work ethic, positive, caring, knowledge of cultural diversity and social determinants of health, team-oriented. May be requested to perform functions relevant to the position but not listed above/below.

Main Duties and Responsibilities of the Role: these duties are the essential functions and are not all-inclusive of all duties that the incumbent performs.
• Reports to work on time and as scheduled.
• Accurately preparing prescriptions by retrieving, pouring, counting, labelling, and/or reconstituting prescription medications paying careful attention to specific programs and regulations (e.g. 340B).
• Handles hazardous medications.
• Accurately entering all patient and prescription information into the pharmacy software.
• Communicating with physicians, patients and third-parties, such as insurers; always verifying 2 patient identifiers.
• Answers phone calls promptly.
• Processing third-party rejections, communicating and resolving issues.
• Performs inventory control and management, including ordering, unpacking and organizing incoming merchandise, sorting items that require special handling, perpetual inventory counts, 340B audits, restocking shelves, removing outdated drugs, preparing outdated/unneeded drugs for return/disposal.
• Maintains and files records of dispensing and receiving (invoices).
• Helps maintain orderly, clean environment in the pharmacy, including cleanliness of pharmacy stock and supplies.
• Provides completed orders to customers.
• Properly processing Medicare/Medicaid Durable Medical Equipment (DME) claims.
• Properly processing pseudoephedrine sales.
• Solves routine problems on own.
• Checking refrigerator and freezer temperatures daily.
• Working as a team and communicating clearly.
• Helping customers locate over-the-counter products.
• Handling customer problems/ concerns in a calm manner and referring them to the pharmacist accordingly.
• Assists the pharmacist in delivering high-quality pharmaceutical care.
• Maintain an attitude and philosophy consistent with GVHC standards. Be the ‘face of the pharmacy’.
• Practices within the scope of education, training, and personal capabilities.
• Complying with established procedures, rules, and regulations.
• Follows federal, state and local legal guidelines; follows license criteria when licensure applies (ie: immunizations).
• Maintains confidentiality, HIPAA, & OSHA compliance.
• Performs other duties as needed and directed.

Working Environment
Work is performed in a pharmacy setting with computer/phone work and moderate noise. Standing, bending, sitting, lifting, stooping required.
• Required to work at both Sykes Kalispell and Sykes Columbia Falls pharmacy locations weekly.
• Required to work on a rotating schedule for Saturday shifts at Sykes Pharmacy Kalispell.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to stand for extended periods of time.
• Ability to bend, reach, climb, and squat frequently.
• Ability to lift, push or pull a minimum of 25 lbs.