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Retail Sales Associate / Customer Service
AI Summary
Retail sales associate and customer service representative at Elements Massage, responsible for selling wellness programs, building client loyalty, and delivering excellent service in a spa-like retail environment.
About this role
Overview
Where Better Careers Begin!
Elements Massage-University Park Shoopes At UTC
Do you have a passion for helping others? At Elements Massage at UTC we support and inspire you to be your best while we work together to help clients feel their best. As a team,we're committed to delivering an excellent experience and growing our memeber base to help more people on their wellness journey.
If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!
Retail Sales Associates enjoy the following perks:
- Pay 16.50-20.50 per hour depending on experience
- Commission paid based on Wellness Programs sold.
- Medical insurance
- A complimentary monthly massage at the studio
- Our team members will earn commission for wellness plan sales and have opportunities to earn additional bonuses.
Here's what we are looking for:
- Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
- Avaliability to work mornings, evenings and weekends including both Saturdays and Sundays.
- Must be comfortable in sales-oriented envirment is a must.
- Ability to work well as part of a team and independently with minimal supervision.
- Critical thinking skills,including the ability to resolve clients issues or conflicts.
- The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
- The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
- Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
- Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
- Driven to create the best work environment for the employees and the best experiences for the client.
Legal Disclaimer
©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.Skills
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