
Posted 19 months ago
Retail Security Officer
AI Summary
Retail Security Officers provide high-visibility security at retail store entrances and registers, manage difficult customers, conduct bag searches, and respond to emergencies to maintain a safe shopping environment.
About this role
Retail Security Officer – Sydney, NSW
CONSTANT Security is currently recruiting for Retail Security Officers to support multiple sites across retail store locations in Sydney / Parramatta / Chatswood.
If you have experience in retail, crowd control, excellent conflict management skills, a strong presence, and the ability to handle a variety of situations, you may be exactly who we’re looking for.
These roles are designed to support store teams in preventing theft, managing unacceptable behaviour, and maintaining a safe and secure environment, requiring proactive and motivated officers.
Key Duties
High-visibility presence at entrances and registers
Engaging with customers in a professional and friendly manner
Liaising with store management and team members
Assisting staff with difficult or challenging customers
Proactive monitoring and identification of individuals under the influence of alcohol or drugs, or displaying mental health concerns
Conducting random and targeted bag searches in line with client procedures
Assisting with emergency management and response
Completing detailed incident reports as required
Skills & Attributes We’re Looking For
Strong presence and ability to project authority confidently
Excellent communication skills
Patience and professionalism when dealing with the public
Customer-centric approach
Ability to work effectively under pressure
Flexible and adaptable
Requirements
Valid Security Officer Licence (NSW)
Current First Aid and CPR certification
Driver’s Licence
RSA
What You’ll Receive
Fortnightly pay
Superannuation
Annual leave and sick leave (for permanent staff)
Uniform provided
Comprehensive training and induction programs
Access to staff discounts, benefits, and reward programs
Due to the nature of this work, we expect staff to maintain the highest levels of personal presentation and grooming, alongside a positive attitude and dedication to providing exceptional security and safety for our clients.
APPLY NOW!
Constant Security prides itself on being an Equal Opportunity Employer with a culturally diverse and inclusive workforce.
All applications will be treated strictly confidential.
Master Licences: NSW 000103752: VIC 945-729-90S: QLD 4201411:
ACT 1702525: SA 286519: WA SA57652: TAS 21785
Skills
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