Revenue Operations Coordinator - Latam

Role; Revenue Operations Coordinator - Latam

Reports to; Treasury Manager

Location; Bogota, CO and Mexico City, MX

Position Summary

This is an opportunity to join a fast-growing, global business and play a critical role in owning and strengthening the billing and collections function across LATAM.

As Regional Billing & Collections Coordinator, you will be responsible for the end-to-end Order-to-Cash (O2C) cycle, including billing, collections, cash application, and rebates management across multiple entities and markets.

You will lead and coordinate a regional team of billing specialists, ensuring accurate and timely invoicing, effective collections, and strong control over receivables.

This role operates in a complex, multi-entity and cross-border environment, requiring close coordination with Sales, Operations, Accounting, and Treasury to ensure revenue integrity, timely cash conversion, and clear visibility over receivables.

You will play a key role in driving cash flow performance, reducing overdue balances, and improving billing accuracy across the region.

This role offers the opportunity to take ownership of a commercially critical function, build structure and discipline, and scale a high-performing LATAM billing and collections operation.

Key Responsibilities

Billing & Revenue Ownership

• Own billing operations across LATAM entities, ensuring accuracy, consistency, and control across all markets
• Ensure invoices are issued accurately and timely, aligned with contractual terms, pricing, and campaign delivery
• Validate billing inputs, supporting documentation, and revenue data prior to invoice issuance
• Manage complex billing scenarios, including multi-entity, multi-currency, and cross-border transactions
• Lead and coordinate the regional billing team, ensuring performance, consistency, and adherence to timelines

Collections & Cash Conversion

• Own and lead collections across LATAM, ensuring timely recovery of outstanding balances
• Monitor AR aging and proactively manage overdue balances and collection strategies
• Resolve payment discrepancies, disputes, and short payments in coordination with internal stakeholders
• Maintain strong relationships with clients to support effective and professional collections
• Drive improvements in DSO- Days Sales Outstanding and overall cash conversion performance

Cash Application & Reconciliation

• Oversee accurate and timely application of incoming payments across all entities
• Ensure reconciliation between bank activity and AR ledgers
• Investigate and resolve discrepancies between payments received and outstanding invoices

Rebates, Credits & Adjustments

• Manage and track rebates, credits, and billing adjustments in coordination with commercial and finance teams
• Ensure all adjustments are properly approved, documented, and recorded

Commercial & Cross-Functional Alignment

• Partner closely with Sales, Operations, and Finance teams to ensure accurate billing setup and execution
• Support onboarding of new clients and campaigns, ensuring billing structures are correctly implemented
• Act as a key point of contact for billing and collections-related queries

Coordination with Treasury

• Provide clear visibility into receivables, expected collections, and cash inflows
• Align with Treasury on collection forecasts and timing of cash inflows
• Support cash flow planning through accurate and timely reporting of AR status

Reporting & Visibility

• Prepare and deliver weekly and monthly AR aging reports and collection performance metrics
• Provide clear visibility on overdue balances, risks, and collection status
• Support month-end close by ensuring AR balances are accurate and fully reconciled

Controls & Process Improvement

• Ensure compliance with internal controls, company policies, and local regulatory requirements
• Identify and implement improvements to enhance efficiency, accuracy, and scalability of billing and AR processes
• Support standardization of Order to Cash processes across LATAM

Qualifications

Education & Experience

• Bachelor’s degree in Accounting, Finance, or a related field
• 4–6+ years of experience in billing, Accounts Receivable, or collections
• Experience managing teams or coordinating regional processes preferred
• Experience working in multi-entity, multi-currency, and international environments (LATAM strongly preferred)
• Experience in fast-paced, high-growth environments is a plus

Skills & Competencies

• Strong understanding of billing, collections, and end-to-end Order-to-Cash processes
• Experience managing AR aging, collections strategies, and client relationships
• Strong leadership and team coordination skills
• Strong attention to detail with a control-oriented mindset
• Proficiency in Excel and ERP systems
• Strong communication, negotiation, and stakeholder management skills
• Ability to manage multiple priorities in a dynamic environment
• Ability to work independently and take ownership of processes
• Fluent in English and Spanish (required); Portuguese is a plus
• Strong understanding of how billing and AR interact with Treasury, Sales, and Accounting
• Proactive mindset with a focus on cash flow, efficiency, and continuous improvement

What We Value in Our People

• Passion – We love and live what we do
• Determination – We always find a way to figure it out
• Unity – We support and challenge each other
• Agility – We anticipate change and adapt quickly
• Courage – We think differently and challenge the status quo

At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.