Posted 1 month ago

Route Service Representative

Bethlehem, PAOn-siteFull-time

AI Summary

Route Service Representative for Dempsey Uniform & Linen Supply, responsible for selling and delivering uniforms, linens, and floor mats to businesses in the Bethlehem/Allentown/Lehigh Valley area. The role involves servicing existing customers, identifying upsell opportunities, maintaining invoice inventories, conducting inventory audits, negotiating service agreement renewals, and representing the company professionally while adhering to safety and driving regulations.

About this role

About Us: Join Dempsey Uniform & Linen Supply, a leading provider of high-quality uniforms, restaurant linens, and floor mats. We pride ourselves on delivering excellence through cost-effective rental solutions, reliable weekly pick-up, cleaning, and prompt delivery services. Be a vital part of our team, contributing to our mission of delivering exceptional service to our clients while enjoying a satisfying work-life balance.

Position Overview: We are seeking a motivated and customer-focused Route Sales Representative to join our team. In this role, you will be responsible for selling and delivering our products to businesses in the Bethlehem, Allentown, Lehigh Valley area. You will develop and maintain strong relationships with existing customers while actively seeking out new opportunities to expand our customer base. If you're passionate about customer service and growing your career, this is the perfect opportunity to join a dynamic team and make a positive impact.

Enjoy daytime routes scheduled from Monday to Friday, offering a full-time position with a 4-day work week (6:00 am to 4:30 pm). Experience the flexibility of weekends and holidays off, allowing for personal and family time. Join us in providing outstanding service to our valued customers.

What You'll Do

Title: Linen Route Service Representative

Drive Sales and Service Excellence: Navigate your designated route, servicing existing customers, and introducing innovative product solutions to enhance their businesses. Utilize your customer service and sales skills to organically expand your route, identifying opportunities to upsell and cross-sell products and services.

Strategic Inventory Management: Maintain accurate invoice inventories and conduct regular inventory audits to ensure consistency and reliability. Identify additional products and services that can bring added value to our customers, presenting these opportunities during customer interactions. Proactively negotiate service agreement renewals with customers to solidify long-term partnerships and drive revenue growth.

Safety and Compliance: Execute your responsibilities with the utmost professionalism and adherence to safety standards and driving regulations. Ensure compliance while representing Dempsey Uniform on the road.

Act as a brand ambassador for Dempsey Uniform, representing the company with professionalism and integrity at all times.

Benefits

Location: Bethlehem, PA | Lehigh Valley

Competitive Pay: Starting at $25.00 per hour

4 day work weeks Monday-Friday

Weekly Pay

Paid Time Off and Holidays

Health, Dental, and Vision Insurance

401k with a Generous Company Match

Company-Paid Life and Disability Insurances

Uniforms Provided

Advancement Opportunities

Qualifications

Minimum age requirement: 22 years for vehicle insurance purposes

Valid driver’s license in good standing with a clean record

Must meet pre-employment DOT physical requirements

Physical capability to lift up to 75 pounds and carry products into and out of customers' locations

Exceptional customer service skills, problem-solving abilities, and the capacity to build rapport and trust with clients

Ability to meet our appearance and dress code policy

High school diploma or equivalent required, college degree preferred; additional education or training in sales or business is a plus.

Successful Dempsey Employees

Exhibit a superior work ethic, demonstrating punctuality and commitment

Take pride in their work and maintain a stable work history

May have prior experience in fast-paced environments, such as production, manufacturing, assembly, or retail

Meet the physical requirements of the position

Work collaboratively and uphold the company's core values of honesty and integrity

Skills

Contract NegotiationCross-sellingCustomer ServiceDOT Physical ComplianceDriving RegulationsInventory AuditsInventory ManagementInvoice ManagementSafety StandardsSalesUpselling