Safety Strategy Operations Specialist Trust & Safety - Global

Title: Safety Strategy Operations Specialist Trust & Safety - Global - Fuku

URL Source: https://apply.workable.com/j/1E3AF5A5CA

Markdown Content: Safety Strategy Operations Specialist (Trust & Safety) – Global

Location:

• Singapore

Function:

• Trust & Safety / Risk Operations / Platform Integrity

Level

• hiriing multiple levels, open to experienced individual contributors

About the Role:

Our client is a rapidly growing global consumer internet platform serving hundreds of millions of users across content, community, e-commerce, and advertising ecosystems. As the platform expands internationally, ensuring content safety, user protection, and regulatory compliance across diverse markets is critical. This position is part of the Trust & Safety (T&S) team, focusing on risk monitoring, incident response, and operational strategy optimisation. You will play a key role in safeguarding platform integrity, identifying emerging threats, and driving scalable risk governance frameworks across global markets.

Key Responsibilities:

• Risk Monitoring & Early Warning Systems

• Monitor platform risks and establish risk detection and early warning mechanisms.

• Ensure major risks are identified promptly and responded to rapidly and effectively.

• Incident Response & Cross-Functional Coordination

• Coordinate cross-functional resources to manage risk incidents, including policy-violating content, abnormal account behaviour, and malicious or organised abuse (e.g., black-hat activities).

• Drive efficient and structured incident response processes.

• Risk Strategy Execution & Operations Optimisation

• Collaborate closely with moderation and review teams to implement risk governance strategies at the operational frontline.

• Continuously optimise operational workflows and processes to improve efficiency and effectiveness of risk mitigation execution.

• Risk Analysis & Continuous Improvement

• Analyse risk data and operational metrics to identify emerging risk patterns and trends.

• Evaluate the effectiveness of mitigation strategies and drive continuous improvement of platform risk governance capabilities.

Requirements:

• Education

• Bachelor’s degree or above in any discipline.

• Preferred backgrounds: Computer Science, Data/Analytics, Law, Public Administration.

• Relevant Experience

• Minimum 3+ years of experience in internet risk control, fraud prevention, Trust & Safety operations, content moderation, or related operational roles.

• Risk Domain Knowledge

• Familiarity with content safety risks, common violation types, and malicious/black-hat tactics (e.g., fraud, abuse networks).

• Hands-on experience handling complex risk scenarios.

• Analytical & Execution Capability

• Strong data analysis capability and operational drive.

• Ability to work under pressure and drive initiatives from strategy to implementation.

• Language & Global Collaboration

• Fluent in English; Mandarin is a plus.

• Able to work effectively across cultures, time zones, and global teams.

Nice to Have:

• Experience in Trust & Safety operations, risk operations/fraud prevention, or anti-cheat/abuse mitigation.

• Experience collaborating with policy teams, moderation/review teams, outsourced vendor teams, and cross-border/global teams.

• Participation in risk governance projects or safety/integrity initiatives on internet platforms or content communities.

Why This Role:

• Opportunity to work on Trust & Safety challenges at a global scale across diverse markets.

• Direct impact on user safety, platform integrity, and regulatory compliance.

• Exposure to complex, real-world risk scenarios involving content, accounts, and abuse networks.

• Chance to shape risk strategy and operations for a globally expanding platform.

Due to volume of applicants only shortlisted candidates will be contacted

EA Licence No.: 25S3232

EA Personnel Reg. No.: R1874604

EA Personnel Name: Kenneth Ho