Sales Development Representative

LondonHybrid

AI Summary

Generates new business opportunities by prospecting companies, identifying key stakeholders, and booking discovery calls with Account Executives in the EMEA region.

About this role

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

We’re looking for a Sales Development Representative (SDR) to join our high-performing EMEA team. You’ll be the first point of contact with potential customers — introducing them to NICE, uncovering their needs, and booking discovery calls with our Account Executives (AEs).

You’ll research companies, identify key stakeholders, and craft targeted outreach strategies that open doors and create genuine sales opportunities. From day one, you’ll be supported by mentors, training, and a tam that wants to see you succeed.

How will you make an impact?

Generating new business opportunities through strategic prospecting in your assigned territory (EMEA).
Reaching out to key decision-makers, sparking interest in NICE’s product suite, and booking discovery calls with AEs.
Nurturing early-stage prospects to keep the pipeline warm and ready for future engagement.
Logging your activities, insights, and lead interactions accurately in our CRM tools.
Hitting or exceeding your monthly goals for discovery calls and qualified opportunities.
Gaining and maintaining strong product knowledge across NICE’s solutions.
Collaborating closely with regional sales teams to align on account strategies.
Participating in training and development to continually sharpen your skills.

Have you got what it takes?

Confident communication, especially when speaking to senior-level decision-makers.
Natural curiosity and strong questioning skills to uncover real needs.
Self-motivated with good time management and a proactive approach.
Familiarity with CRM systems (Salesforce experience is a plus).
Driven by results, hungry to grow, and excited to be part of a winning team.

You will have an advantage if you also have:

Outreach
LinkedIn Sales Navigator
Other tools that support smart prospecting and lead engagement

What's in it for you?

This isn’t just another sales role. It’s a launchpad. You’ll gain valuable experience, accelerate your career, and be part of a global team that celebrates bold ideas and big wins. We also offer NICE-FLEX, our flexible working model, to help you thrive both professionally and personally.

Requisition ID: 11840

Reporting into: Manager, Sales Development

Job type: Individual contributor.

#LI-Hybrid

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.