Sales Development Representative

Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Its patented cloud-based technologies protect sensitive data across all customer interactions and channels, ensuring compliance with industry standards like PCI DSS while reducing fraud risk and strengthening trust. Founded in 2009 as Semafone, Sycurio supports organizations in over 50 countries across five continents, partnering with leading brands worldwide. Backed by major investor Livingbridge, Sycurio continues to pioneer solutions that make payments secure and seamless

Sycurio is seeking a results-driven and highly motivated Sales Development Representative (SDR) to drive top-of-funnel sales activities in the US and UK markets. The BDR will play a key role in generating qualified leads, setting up discovery calls, and supporting the sales pipeline through outbound prospecting. This individual will work closely with the sales and marketing teams to execute targeted outreach strategies and nurture relationships with prospective clients in the contact center, CCaaS, CRM, and secure digital payments space.

Prospect into target accounts in the US and UK via phone, email, LinkedIn, and other digital channels to generate interest and book qualified meetings for Account Executives.

Collaborate with the marketing team to follow up on inbound leads and execute outbound campaigns aligned with target buyer personas.

Conduct research on prospective customers and key stakeholders to tailor outreach and messaging.

Maintain a high volume of daily activities including cold calls, emails, and social touches, while meeting weekly KPIs for outreach and meetings set.

Use discovery techniques to qualify prospects against criteria such as need, budget, timing, and authority.

Manage all lead and prospect data within HubSpot CRM, ensuring accurate and up-to-date records of all interactions.

Coordinate closely with the sales team to ensure seamless hand-off of qualified opportunities.

Provide feedback to sales and marketing on prospect pain points, messaging effectiveness, and competitive trends.