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Insider One

Posted 9 days ago

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Sales Development Representative - Australia

SydneyHybridFull-time

AI Summary

The Sales Development Representative sources new sales opportunities by following up on inbound leads and making outbound cold calls and emails, understanding customer needs, researching accounts, and maintaining a prospect database.

About this role

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.


The person, who takes this position, will be based in our Jakarta Office and work as an Inside Sales Specialist for our Jakarta office.

JOB DESCRIPTION

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails;
  • Understand customer needs and requirements;
  • Research accounts, identify key players and generate interest;
  • Maintain and expand your database of prospects within your assigned duty.

    • REQUIREMENTS

  • New Graduates are highly encouraged;
  • University degree in related fields;
  • Inside sales experience is a plus;
  • A good exposure to the e-commerce society will be an advanatge;
  • Ability to multi-task and manage time effectively;
  • Excellent oral and written communication skills;
  • Strong phone presence and experience dialing dozens of calls per day;
  • Should be creative about researching markets, identifying key players and generating lead;
  • Ability to be flexible and adapt quickly in a fast-paced, start-up environment;
  • Strong problem identification and objection resolution skills;
  • Preferably digital marketing related experience in a customer oriented position;,
  • Excellent command of written and spoken English and Bahasa Indonesia is required.

    • Skills

    Cold CallingCRMDigital MarketingE-commerceEmail OutreachLead GenerationMarket ResearchObjection Handling

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