Sales Engineer - Shanghai (E-commerce)

What is a day in the life of an eCommerce Sales Engineer?

Acquiring new brand partners through identifying high potential accounts

Building data-driven, compelling business cases that engage brands and set the right expectations that Pattern can deliver on

Working across sales, ads, data science, brand management, finance, and other teams to drive strategies that assist in closing new brand partners

Being the subject matter expert on marketplaces like Tmall and Amazon (and more), and Pattern capabilities such that Account Executives always want you on sales calls to drive confidence in Pattern expertise & ability to grow their brand

Supporting a smooth transition from sales to brand management

Proactively coordinate with various stakeholders (domestically & internationally) to prioritize projects

Present business cases to potential accounts (executive teams)

Serve as an expert on all things eCommerce and have a deep understanding of APAC marketplace opportunities & how effectively the brand can perform in each market

What will I need to thrive in this role?

4-5 years' experience in eCommerce – expertise and strong experience directly working with China marketplaces / Amazon

Deep understanding of strengths & weaknesses and economics of marketplaces

Experience pulling data and insights on brands (or similar), understands key success metrics for a brand in an eCommerce environment

Experience with profitability modelling and analysis, translating data into insights and ability to be client facing, talk brands through complex data

Strong proficiency in English and Mandarin, both verbal and written.

Analytical - experienced with Excel/Google Sheets and building presentations to communicate with executives

Communicates in a clear, concise manner and can tailor messaging to the audience (e.g. exec level vs. mid-level management level)

Prioritizes daily activities to ensure materials are prepped for highest priority potential accounts and reps are prepped with insights

Understands the context and pain points of various accounts to tailor messaging, decks, etc. to meet those needs

Works efficiently cross-functionally and internationally; builds relationships and leverages expertise of various departments to build better business cases and/or reinforce Pattern capabilities

Has a solid grasp on industry stats/Pattern proof points and process qualitative/quantitative data to create value for potential partners and stays up-to-speed on industry trends and Pattern capabilities to drive value for brands

What does high performance look like?

You follow through with all assignments in a timely manner

You give 100% to all tasks and projects you are given

You actively comment and participate in group collaborations

You will take full ownership of your projects and follow through to completion

You proactively identify areas of opportunity and work cross functionally to execute on them

What is the team like?

You will work with the other full-time Revenue Operations team members and Sales & Marketing leadership as well as be supervised by the Head of Revenue Operations. This team is data-driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions.

Sounds great! What’s the company culture?

Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.

Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

Team of Doers - Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

An initial phone interview with Pattern’s talent acquisition team

A video interview with the hiring manager

An online interview/data project with the hiring manager and executive leader

An onsite interview with a panel of department leaders

Reference checks

Executive review

How can I stand out as an applicant?

Be prepared to talk about professional accomplishments with specific data to quantify examples

Be ready to talk about how you can add value and be the best addition to the team

Focus on mentioning how you would make a difference at Pattern

Be prepared to talk about any side projects related to data and analytics