Sales Lead
AI Summary
A Sales Lead works alongside the Store Manager to oversee daily store operations, including opening and closing procedures, cash handling, merchandise processing, and loss prevention, while coaching staff to meet sales goals.
About this role
Who are we looking for?
An outgoing, professional Sales Lead to work in conjunction with the Store Manager to maintain excellent customer service, merchandise presentation, loss prevention, and operation assignments as outlined by the Store Manager and Field Leadership.
What you will be doing:
· Open store and maintain opening operations on scheduled days
· Close store and maintain closing operations on scheduled days
· Execute the bank deposits
· Complete cash refunds for returned merchandise for customers in a professional manner
· Complete employee purchases for accuracy and always comply with employee discount policy
· Do cash pay-outs for store purchases and services that are authorized by the Store Manager or Field Supervisor
· Complete markdowns on sale and damaged good when instructed
· Receive and help merchandise inventory shipments
· Promote and motivate staff to achieve sales goals, as well as your own. Communicate goals and monitor achievements
· Effectively ensure that customers are serviced properly by direct selling and monitoring of sales floor
· Inform all staff of daily assignments and böhme initiatives as outlined by Store Manager and the Corporate Office
· Make merchandise and floor changes as assigned by Store Manager
· Uphold loss prevention standards and secure store assets and property of böhme
· Maintain housekeeping and organization of sales floor, backroom, cash wrap and all other areas of the store
· Report any customer service and customer or employee incidents to Store Manager
· Initiate self-training and encourage other staff training through training materials
· Performs all other duties as assigned
Qualifications:
· Minimum high school education or equivalent
· At least one-year supervisory or leadership experience or equivalent education
· Excellent organization, verbal and written skills
· Ability to work POS, and other store computer applications
About böhme
Skills
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