Sales Manager

Roles & Responsibilities:

Sales & Business Development

• Identify and develop new business opportunities in A&O freight logistics.
• Achieve sales targets through direct client acquisition and retention
• Maintain strong sales pipelines and work towards closures
• Conduct regular client meetings, presentations and negotiations to secure business

Client Relationship Management

• Build and maintain relationships with existing t ensure repeat business
• Understand client needs and provide customized logistics solutions
• Address client concerns and provide after-sales support

Market Research & Strategy Development

• Gather market intelligence on competitors, pricing trends and industry developments
• Support the development and execution of sales strategies to penetrate new markets
• Provide insights to management for refining business strategies

Coordination with Internal Teams

• Work closely with operations, pricing and customer service teams to ensure smooth service execution
• Coordinate with the documentation team to ensure all shipments comply with regulations

Reporting & Performance Tracking

• Maintain sales reports, client databases and sales forecasting metrics
• Provide regular updates on sales transactions

Compliance & Risk Management

• Ensure adherence to trade compliance and company policies in all sales transactions
• Identify potential risks in deals and take proactive measure

• Experience: 8+ years in freight forwarding sales (air & ocean), with a strong understanding of logistics operations.

Skills:

• Strong communication, negotiation, and interpersonal skills
• Familiarity with CRM systems and MS Office tools