Sales Manager - North West

About us

Lifestyle Communities is a leading provider of affordable, inclusive and vibrant independent living communities across Victoria. Our mission is to enrich the lives of our homeowners by fostering a sense of belonging, independence and wellbeing. With a focus on community, connection and an active lifestyle, we are committed to creating exceptional experiences for our homeowners.

About the role

We’re looking for an experienced and people-focused Sales Manager to play a key leadership role in the success of our communities. Currently, we have a vacancy in our North West Region.

As a Sales Manager at Lifestyle Communities, you will play a key role in driving the success of our thriving communities in Victoria. This full-time position will see you lead a talented team of sales professionals, developing and executing strategies to attract and convert high-quality leads. Reporting directly to the Area Sales Manager, you will be instrumental in achieving ambitious growth targets and cementing Lifestyle Communities' reputation as the premier provider of community living - a way to live!

What you'll be doing

• Actively selling across one or more communities as needed.
• Drive sales across multiple communities and support portfolio growth.
• Lead and coach Lifestyle Consultants to maximise conversions and deliver great customer experiences.
• Provide strategic guidance on pricing, offers, and negotiations.
• Oversee sales performance, forecasts, and pipeline insights to identify opportunities.
• Collaborate with the ASM on stock, pricing, and resourcing decisions.
• Partner with Marketing to align campaigns, events, and digital activity with sales goals.
• Deliver local sales initiatives, promotions, and product offers to drive results.
• Share clear updates on wins, challenges, and improvement opportunities.
• Lead regional huddles and foster strong team collaboration.
• Champion community reputation by managing customer expectations and feedback.

What we're looking for

• Proven track record of success in a sales management role, ideally within the property, retirement living or community development industries
• Excellent communication, interpersonal and negotiation skills with the ability to build strong relationships with customers and stakeholders
• Strong analytical and problem-solving skills, with the ability to interpret data and identify strategic opportunities
• Demonstrated leadership abilities, with a talent for coaching, mentoring and developing high-performing sales teams
• Thorough understanding of the sales process, including prospecting, lead generation, CRM and sales reporting
• Passion for creating exceptional customer experiences and a genuine commitment to the Lifestyle Communities brand and vision
• Australian work rights are required for this position
• Basic understanding of building and construction processes is required
• Minimum of 3-5 years experience in customer service or administration is required
• Experience with Salesforce CRM is preferred but not essential

What we offer

• Ongoing professional development and training opportunities
• A collaborative and supportive work environment
• Lifestyle Long Weekends (4 additional paid days per year to take a long weekend)
• Lifestyle Hours (finish work early on a Friday)
• Generous Paid Parental Leave
• Be part of a workplace that values curiosity, innovation, collaboration, and people excellence!