Sales Operations Coordinator

The role and responsibilities

In this role, your primary focus will be handling any requests in our sales cycle. Duties include, but are not limited to:

• Receive and process sale orders online, or via phone and email
• Contacting customers by phone or email to answer queries and obtain missing information
• Checking the accuracy of orders, including contact details and payment information
• Issuing sales transaction invoices
• Responding to sales opportunities such as contract renewals
• Maintaining sales records
• Compiling monthly sales reports
• Liaise with other departments, and research new opportunities
• Supporting the Sales Department with other administrative tasks, if requested
• Direct feedback from customers to other departments

Job Requirements

• Education: High school diploma, GED or Associate Degree in Sales, Account Management, Administration or similar
• Language: Speaking and writing fluent English is a must
• Experience: Minimum of 1 year experience in an administrative role

Who we are seeking

• Exceptional interpersonal and customer service skills
• Advanced knowledge of administrative recordkeeping
• Proficiency with spreadsheet software and CRM platforms
• Motivated, articulate, and well-spoken
• Detail oriented and capable of multi-tasking
• Analyze the client issue and only sell with a professional approach
• Be result driven with a high perseverance to achieve sales targets
• A proactive team player that pays attention to details
• Able to provide a hands-on approach
• Be transparent and communicative

• You will join a fast growing scale up with a lot of opportunities to develop yourself within the company
• You will join a diverse and international team across 3 continents
• You will work in a fun and informal environment
• We are a flexible and remote friendly company