Sales Representative

Be Part of the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!

At **Michael & Associates **, we’re not just another law firm—we’re redefining what criminal defense can achieve. Founded in Austin, Texas, we’ve quickly become one of the largest and most in-demand criminal defense firms in the state. Our success stems from combining bold legal strategy with cutting-edge technology to deliver outstanding results. And we’re just getting started.

About the Role: Sales Intake Representative

As a **Sales Intake Representative **, you’ll be the first point of contact for prospective clients—serving as the warm, knowledgeable voice that introduces them to our firm. You’ll guide them from their initial outreach through to a formal legal consultation with one of our experienced attorneys. Your empathy, professionalism, and clarity will set the tone for a strong and lasting attorney-client relationship.

What You’ll Do Every Day

• Create Exceptional First Impressions

Represent the firm with warmth, confidence, and professionalism from the very first interaction. Make clients feel heard, supported, and understood.

• Handle Client Calls with Care

Respond to inbound inquiries from potential clients. Answer questions clearly, assess their needs, and schedule consultations with our legal team.

• Own the Client Journey

Collaborate with internal teams to coordinate appointments, follow-ups, and ensure a seamless client experience from first contact to attorney handoff.

Why Join Us?

This isn’t just another intake role—it’s a chance to join something bigger:

• Be part of a high-impact, fast-paced team that values innovation, efficiency, and client-first thinking.
• Gain hands-on experience in the legal industry with a firm that’s scaling rapidly.
• Play a crucial role in delivering premium legal services to clients during one of the most critical moments in their lives.
• Work in a culture that embraces **technology, collaboration **, and ** high performance **.

If you’re **empathetic, organized, and passionate about making a difference **, this is more than just a job—it’s a chance to be part of something transformative.

Ready to help shape the future of criminal defense?

Apply today and join the team at Michael & Associates.

Requirements

• Proven sales experience in a call center environment is required, or alternatively, a minimum of 2+ years in a customer service call center role. This is a non-negotiable qualification.
• We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
• This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.

Benefits

• Competitive Pay – Start at **$7 per hour **, plus ** monthly team performance bonuses **.
• Remote Work for Life – Embrace a ** permanent work-from-home setup **.
• Career Growth – Unlock ** opportunities for advancement and professional development **.
• Innovative Culture – Thrive in a ** collaborative, inclusive environment** that values creativity and new ideas.