Sales Research and Admin Support - Events and Exhibitions Industry

Are you a detail-oriented researcher who enjoys turning information into accurate, actionable sales opportunities?

We’re looking for a talented Sales Research and Admin Support professional to join Expo Centric. This role is ideal for someone who enjoys online research, takes pride in maintaining reliable data, and is curious about using tools such as HubSpot, Excel, SharePoint, and approved AI platforms to work more efficiently.

At Expo Centric, we don’t just fill roles. We build teams that create extraordinary experiences. Every position plays a key part in delivering projects that impress our clients and help our business grow.

You’ll be part of a company that lives by its core values: Courage, Curiosity, Selflessness, Judgement, and Communication.

Discover What We Do at Expo Centric

• https://www.youtube.com/watch?v=7yKFWj_8e3Q
• https://www.youtube.com/watch?v=PiR8qYJ2IRQ&t=9s

What You’ll Do

• Research priority exhibitions, exhibitor lists, target companies, and relevant decision-makers using reliable online sources, event materials, photographs, and floor plans.
• Prepare accurate prospect lists, record supporting sources, and flag incomplete or uncertain information for review.
• Create and maintain high-quality company and contact records in HubSpot, including checking duplicates, missing details, account ownership, associations, and exclusion rules.
• Use approved AI tools and documented workflows to support research, company categorisation, contact enrichment, and list preparation, while independently verifying all outputs.
• Maintain the show calendar, monitor competitor activity, organise supporting information in SharePoint, and keep research files and task trackers up to date.
• Support campaign preparation, monitor and route enquiries from the marketing inbox, and work alongside a team member to complete a structured handover of recurring responsibilities.

What You Bring

• Experience in online research, sales support, administration, or CRM data management.
• Practical experience maintaining company and contact records in HubSpot or a comparable CRM.
• Strong attention to detail and the ability to assess the accuracy and reliability of information.
• Clear written communication, strong organisational skills, and dependable follow-through across multiple priorities.
• Proficiency in Microsoft Office, particularly Excel, along with confidence learning new systems and AI-assisted research workflows.
• Experience with ChatGPT or similar tools, SharePoint, exhibitions, event prospecting, or process documentation would be an advantage.

Why Join Expo Centric?

• Work with a cross-border team and make a tangible contribution to sales and business development.
• Join a supportive, values-driven environment with structured processes and practical tools.
• Learn new research methods and responsible AI-assisted workflows while developing your CRM and data-management expertise.
• Access ongoing mentoring from senior leaders and performance-based growth pathways.
• Contribute to a growing business where accurate research and sound judgement shape real outcomes.

Ready to Apply?

Submit your CV and a short cover letter outlining how your research, administration, or CRM experience aligns with this role.

Expo Centric is an equal opportunity employer.

www.expocentric.com.au

Questions to Finalise

• What is the confirmed employment type?
• Should the department be listed as Sales, Business Development, or Sales / Business Development?
• Is the working arrangement fully remote, office-based, or hybrid?