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Posted 1 month ago
Sales Supervisor
Oak CreekOn-site
AI Summary
A Sales Supervisor at Steinhafels works alongside store and sales managers to lead a team of sales associates, coach staff, handle customer conflicts, and support daily store operations including merchandising and event setup.
About this role
Overview
Steinhafels is currently recruiting a Sales Supervisor. This position would work alongside Steinhafels’ Store and Sales Managers to learn how to successfully execute the mission statement by helping customers make their homes more beautiful. The Sales Supervisor will be fully trained as a sales associate and will also receive cross training in customer service, warehouse distribution operations, billing, human resources, merchandising, and other key areas of the business.
Steinhafels, founded in 1934, is an employee-owned, family-run company. Our associates have voted us a Top Workplace in Southeastern Wisconsin 10 times! With our positive company culture and strong focus on work-life balance for our associates, we continue to be an employer of choice and are looking to add to our dynamic team. Based on eligibility, we offer many great benefits including a fantastic employee discount, paid training, paid time off, paid holidays, health & dental insurance, 401(k), participation in our Employee Stock Ownership Plan, and more. Apply today!Responsibilities
Primary duties:- Work with customers to guide them in selecting furniture, arranging financing and setting up delivery
- Open and close the store ensuring every detail has been accomplished
- Keep the sales floor maintained with well trained Sales Associates who uphold our standards
- Handles sales conflicts in a timely manner with the goal to resolve
- Observes sales staff to better coach a successful staff
- Direct the staff in setup of new sales events
- Participating in and directing associates in the operational support of all aspects of the store including but not limited to cleaning and merchandising
- Required to sell minimum acceptable sales standard as assigned
- All other duties as assigned
Qualifications
Position Requirements:- Requires the ability to motivate, communicate and train employees
- Must be able to complete required reports on time as assigned
- Requires good organizational skills
- Flexible schedule; days, nights and weekends will be required. Must be available for big sales events and holidays
- Ability to relocate
Skills
BillingCustomer ServiceHuman ResourcesMerchandisingReportingSales Conflict ResolutionStaff CoachingWarehouse Distribution Operations
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