Posted 18 days ago
Sales Support Executive
SingaporeRemoteFull-time
AI Summary
Coordinates with pricing, procurement, and overseas offices to prepare and submit freight forwarding quotations, follows up with customers for feedback, and handles commercial escalations.
About this role
What You Can Expect:
- Coordinate with Local Pricing, Procurement, overseas offices, and agents to obtain relevant rates and tariff information.
- Prepare and submit accurate quotations based on Sales requirements in a timely manner.
- Follow up on quotations with customers and Sales teams to obtain feedback and business updates, while maintaining records in the Ticketing System.
- Provide customer feedback and market insights to the Pricing and Procurement teams.
- Handle commercial and pricing-related escalations pertaining to quotations.
- Utilize internal systems and tools, including the Ticketing System, Tariff and Rate Tools, to support pricing activities.
What You Bring:
- Minimum 3–5 years’ experience in the freight forwarding business or related fields;
- Prior regional exposure, with experience in handling local tenders, spot quotations, and liaising with overseas offices/agents for shipment activation;
- Strong verbal and written communication skills;
- Good team player;
- Possess a positive and customer-oriented mindset
Skills
Freight ForwardingPricing ToolsProcurement SystemsQuotation ManagementTariff And Rate ToolsTicketing System
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.