Sales Team Lead - (Portuguese speaking)
AI Summary
Lead, coach, and manage a Portuguese-language sales team of up to 15 agents, driving conversion, deposits, and retention through data-driven performance management and continuous improvement.
About this role
On behalf of our partner, we are seeking an experienced, performance-driven Team Lead to head their Portuguese-language sales team—their most profitable and strategically important market.
This is a hands-on leadership role where you will take full ownership of your team's commercial performance, coach agents to success, and drive continuous improvement through data, accountability, and daily performance management.
The Role at a Glance
You will lead, inspire, and manage a team of up to 15 Sales Agents focused on customer conversion, deposits, and retention-driven sales activities.
Your Mission: Turn potential into performance. You'll be the driving force behind a high-energy team, ensuring they don't just meet their targets, but consistently exceed them.
Requirements
- 2+ years of experience leading sales or call center teams of 10+ people
- Native or fluent Portuguese with good working English
- Strong analytical skills and confidence working with KPIs, dashboards, and performance metrics
- Proven ability to coach, motivate, and develop high-performing sales teams
- Excellent communication, leadership, and organizational skills
- Ability to thrive in a fast-paced, performance-driven environment
- Experience in iGaming, sales, or customer retention is a strong advantage
- Based in Portugal or Eastern Europe
Benefits
- Competitive salary with performance-based bonuses
- 100% fully remote work
- Full onboarding and ongoing leadership development
- Opportunity to lead one of the company's highest-impact commercial teams
- International, supportive, and high-performance working environment
- Clear opportunities for career growth within the business
