Salesforce Consultant - Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of **Robusta Technology Group , dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada . We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence ** by matching the right talent with the right opportunities.

Currently, we are hiring a Salesforce Consultant for one of our **partner organizations in KSA **, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The Salesforce Consultant / Administrator is responsible for overseeing the implementation and ongoing management of Theeb’s ** Salesforce platform **. This role coordinates closely with the external implementation vendor during the project execution phase and assumes full ownership of system administration post go-live.

The position ensures Salesforce effectively supports business objectives, integrates seamlessly with core enterprise systems, and delivers high levels of user adoption, data quality, and operational efficiency.

Main Responsibilities

*   Manage and coordinate day-to-day activities with the external Salesforce implementation vendor. 
*    Review, validate, and approve business requirements, system designs, and development deliverables. 
*    Support **User Acceptance Testing (UAT)**, ensure adequate testing coverage, and track issue resolution through to closure. 
*    Configure and administer Salesforce components, including **objects, fields, workflows, validation rules, and flows **. 
*    Manage users, profiles, roles, permission sets, and access controls in line with security policies. 
*    Develop and maintain **dashboards, reports, and analytics** to support business and executive decision-making. 
*    Ensure seamless integration with **CarPro, Genesys, MuleSoft, and Data Warehouse** platforms. 
*    Provide training, documentation, and ongoing support to end users to drive adoption and effective usage. 
*    Enforce Salesforce security standards, data governance policies, and compliance requirements. 
*    Act as the **primary internal subject matter expert (SME)** for Salesforce operations, enhancements, and best practices. 

Requirements

Education

• Bachelor’s degree in **Information Systems, Computer Science **, or a related field.

Experience & Technical Skills

• 5+ years of experience in Salesforce implementation, administration, or consulting roles.
• Strong hands-on experience in Salesforce configuration, user management, automation, and reporting.
• Solid understanding of system integration concepts, APIs, and middleware tools (e.g., MuleSoft).
• Proven ability to coordinate with vendors and manage complex, multi-stakeholder initiatives.
• Strong analytical, problem-solving, and communication skills.
• Excellent stakeholder management and documentation capabilities.

Certifications

• Salesforce Administrator

or

• Salesforce Platform App Builder

or

• Salesforce Consultant (Sales / Service / Experience Cloud)

Language Requirements

• Fluent in Arabic and English (spoken and written).