SalesForce/CRM specialist
AI Summary
About SAMYSAMY is the global powerhouse leading the evolution of brand communication. We help brands matter in a social-first world through research, creativity, technology, and integrated influencer marketing to deliver impactful, data-driven solutions and drive growth for brands.
About this role
About SAMY
SAMY is the global powerhouse leading the evolution of brand communication. We help brands matter in a social-first world through research, creativity, technology, and integrated influencer marketing to deliver impactful, data-driven solutions and drive growth for brands. With over 1.000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America) and operating in 55 markets, SAMY serves over 100 leading clients, specializing in award-winning, end-to-end digital campaigns.
Mission
Design, structure, and optimize Salesforce Sales Cloud to ensure accurate management of leads, contacts, accounts, and opportunities, while supporting commercial and marketing operations through reliable data and efficient processes.
Job Functions
Build and maintain the CRM data structure within Salesforce.
Configure and optimize Salesforce Sales Cloud based on business needs.
Ensure data quality, integrity, and governance.
Support integrations with Salesforce Marketing Cloud.
Create reports and dashboards to support decision-making.
Identify opportunities for process improvements and workflow automation.
Provide support and recommendations to commercial and marketing teams.
Requirements
Skills Requirements
3+ years of experience working with CRM platforms.
1–2 years of hands-on Salesforce experience, preferably Sales Cloud.
Experience managing leads, contacts, accounts, and opportunities.
Knowledge of Salesforce Marketing Cloud integrations is a plus.
Strong analytical and problem-solving skills.
Proactive, adaptable, and detail-oriented.
Excellent communication and stakeholder management skills.
ultural Fit
Beyond experience, we look for people who truly connect with the way we work
We are kind and direct, communicating clearly, honestly, and respectfully.
We collaborate without silos or egos, valuing collective success and recognizing that every idea counts.
We give feedback that helps others grow, learning from each other and celebrating progress.
We take pride in our work, paying attention to detail and committing to excellence.
And we take ownership of what we build, showing initiative, responsibility, and delivering real results.
We thrive with people who are kind, collaborative, driven by excellence, and committed to making an impact. If this sounds like you, you’ll thrive at SAMY.
Diversity and Inclusion
At SAMY, we believe in real diversity: teams where each person contributes from their uniqueness. We are committed to creating an inclusive, accessible, and barrier-free environment where every voice matters.
We welcome applicants of all abilities and backgrounds. If you need any adjustments during the recruitment process or in your daily work, please let us know. We want you to thrive on an equal footing.
Benefits
Flexible schedule and hybrid work options that help you balance your time and work in a way that fits your life.
A geographic mobility plan that gives you the chance to explore new opportunities and work from different SAMY locations around the world.
Celebrate your birthday with a day off, and take time to enjoy December 24th and 31st as company holidays to relax, recharge, and enjoy what matters most.
Global social and environmental activities that allow you to take part in initiatives that create a positive impact under the OWN THE IMPACT framework, connecting with colleagues from around the world and contributing to projects that make a difference.
Soft Return lets you transition back to work at your own pace, celebrate new family members with fellow working parents, and get expert coaching for first-time parents.
Mirror Club is our mentoring program designed to accelerate the careers of talented women by connecting them with experienced mentors.
Global Referral Program that lets you refer clients, projects, or teammates, helping SAMY grow stronger while earning rewards for your contributions
Hibryd role.