Posted 3 days ago
Salon Client Relations Coordinator / Shift Lead / Key Holder
RichmondOn-siteFull-time
AI Summary
Leads front desk operations and client service at a blowout salon, coaching the team, managing supplies, driving membership sales, and opening/closing the salon as a key holder.
About this role
Overview
Drybar – No cuts. No color. Just blowouts.
Drybar focuses on one thing and does it best — blowouts. We’re seeking a confident Salon Client Relations Coordinator to lead daily operations, elevate the guest experience, and inspire the front desk team.
Hiring for Schedule: Mon 9am-5pm, Tues 7am-3pm, Wed OFF, Thurs OFF, Fri 7am-3pm, Sat 7am-3pm, Sun 9am-5pm
What You’ll Do
- Lead front desk operations and ensure exceptional client service
- Support and coach team members
- Manage supplies and product organization
- Drive membership and retail sales
- Coordinate group events and social media content
- Open and close the salon as a key holder
What You’ll Love
- $16–$20/hr based on experience and performance
- Medical benefits
- Free monthly blowouts + retail discounts
- Commission on membership sales
- Growth opportunities and ongoing training
What You’ll Bring
- 2+ years’ experience in retail, hospitality, beauty, or restaurant leadership
- 21+ and eligible to serve as ABC Manager (Virginia requirement)
- Strong communication, organization, and leadership skills
- Reliable, proactive, and positive attitude
Skills
ABC Manager CertificationClient ServiceFront Desk OperationsMembership SalesRetail SalesSocial Media ContentSupply ManagementTeam Coaching
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