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Posted 3 days ago

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Salon Client Relations Coordinator / Shift Lead / Key Holder

RichmondOn-siteFull-time

AI Summary

Leads front desk operations and client service at a blowout salon, coaching the team, managing supplies, driving membership sales, and opening/closing the salon as a key holder.

About this role

Overview

Drybar – No cuts. No color. Just blowouts.

Drybar focuses on one thing and does it best — blowouts. We’re seeking a confident Salon Client Relations Coordinator to lead daily operations, elevate the guest experience, and inspire the front desk team.

Hiring for Schedule: Mon 9am-5pm, Tues 7am-3pm, Wed OFF, Thurs OFF, Fri 7am-3pm, Sat 7am-3pm, Sun 9am-5pm

What You’ll Do

  • Lead front desk operations and ensure exceptional client service
  • Support and coach team members
  • Manage supplies and product organization
  • Drive membership and retail sales
  • Coordinate group events and social media content
  • Open and close the salon as a key holder

What You’ll Love

  • $16–$20/hr based on experience and performance
  • Medical benefits
  • Free monthly blowouts + retail discounts
  • Commission on membership sales
  • Growth opportunities and ongoing training

What You’ll Bring

  • 2+ years’ experience in retail, hospitality, beauty, or restaurant leadership
  • 21+ and eligible to serve as ABC Manager (Virginia requirement)
  • Strong communication, organization, and leadership skills
  • Reliable, proactive, and positive attitude

Skills

ABC Manager CertificationClient ServiceFront Desk OperationsMembership SalesRetail SalesSocial Media ContentSupply ManagementTeam Coaching

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