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SAP CRM System Integrator Lead

Bellevue, WA, United StatesRemoteContract

AI Summary

Lead SAP CRM System Integrator responsible for delivering solutions across CRM Sales, Service, and Interaction Center modules, including requirements gathering, blueprinting, configuration, testing, and end-user training.

About this role

SAP CRM System Integrator Lead

Role: SAP CRM System Integrator Lead

Duration: 6 months.

compensation: No constraint for the right candidate.

Scope of Work

SAP CRM Lead Require Sr. CRM functional consultant with lead experience. Responsible for delivering solutions in the areas of CRM Sales, Service and Interaction center modules. Will take part in Business process and requirement gathering session, Blue printing, gap analysis, configuration, test cases and end user training. Experienced in the following areas

• Sales modules (Order Management, Pricing & Billing)

Customer Interaction Center (with CTI Integration, Web Chat etc.)

• CRM Service – Case management

• Integration with third party systems Must have at least 2 complete life cycle implementations of SAP CRM & ERP.

Skills

BillingCase ManagementCTI IntegrationCustomer Interaction CenterIntegrationOrder ManagementPricingSAP CRMSAP ERPWeb Chat

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