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Disher

Posted 12 months ago

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Scheduler

Walker, MIOn-siteFull-time

AI Summary

Scheduler coordinates service appointments, tracks statuses, and communicates between technicians and customers to ensure timely, accurate service delivery. Focuses on scheduling efficiency and customer service.

About this role

Scheduler – Walker, MI
DISHER is partnering with a locally owned commercial door company to find an organized and detail-oriented Scheduler to join their team in Walker, MI. This growing business is known for its industry-leading commercial door installation and service. In this role, you’ll play a critical role in connecting services to customers. If you enjoy coordinating schedules, resolving conflicts, and managing communications between technicians and customers — this role is for you.
What it’s like to work here:
This company has been proudly family-owned since 1976 and thrives on a close-knit, team-first culture. All individuals across the office, warehouse, and field pitches in and supports one another. There’s a strong sense of camaraderie and pride in the work they do. Your contributions will be noticed and valued from day one.

What you will get to do:

  • Schedule service technicians for customers
  • Track the status of appointments
  • Resolving scheduling conflicts
  • Provide excellent customer service
  • Maintain accurate records of services
  • Allocating staff and equipment to ensure services are delivered efficiently and effectively
  • What will make you successful:

  • High attention to detail and strong organizational skills
  • Strong time management abilities
  • Problem-solving skills and proactive communication
  • General computer skills
  • 2–3 years of experience in scheduling
  • High school diploma or GED preferred
  • Ability to thrive in a small, close-knit, and friendly team environment
  • Skills

    Appointment TrackingBasic Computer LiteracyCustomer CommunicationMicrosoft Office Or Similar SuiteRecord KeepingSchedulingService CoordinationStaff Allocation

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