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Aisles & Abroad

Posted 6 days ago

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Scheduling & Booking Assistant | Remote

RaleighRemote

AI Summary

Scheduling & Booking Assistant assists clients with researching, planning, and securing hotel accommodations, providing information on options, pricing, and availability via phone, email, and online platforms.

About this role

Job Title:

Scheduling & Booking Assistant

Job Type:

Flexible Schedule | Remote

About Us

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Our mission is to deliver exceptional customer service while helping clients create memorable travel experiences worldwide.

Position Overview

We are seeking friendly, detail-oriented individuals to join our team as Scheduling & Booking Assistant focused on hotel bookings. In this role, you will assist clients with researching, planning, and securing hotel accommodations that align with their needs and preferences.

This opportunity is ideal for individuals who enjoy helping others, have an interest in travel, and are comfortable working in a remote environment. Comprehensive training and ongoing support are provided.

Key Responsibilities

  • Assist clients with selecting and booking hotel accommodations
  • Provide accurate information on hotel options, amenities, pricing, and availability
  • Respond to client inquiries via phone, email, and online platforms in a timely and professional manner
  • Maintain accurate records of client interactions and bookings
  • Collaborate with team members to ensure a smooth client experience
  • Stay informed on travel trends and hotel offerings
  • Participate in virtual training sessions and team meetings

    • Qualifications:

    • Strong communication and customer service skills
    • Professional, positive, and client-focused attitude
    • Ability to work independently and manage time effectively
    • Basic computer proficiency and reliable internet access
    • Interest in travel and hospitality

      • Previous experience in customer service, hospitality, or sales is beneficial but not required.

    What We Offer:

  • Remote work with flexible scheduling
  • Training and access to industry tools and resources
  • Supportive team environment and mentorship
  • Performance-based earning potential
  • Access to travel-related discounts and perks
  • Opportunities for personal and professional growth

    • Skills

    CRMEmailHotel Booking SystemsOnline PlatformsPhone SupportRecord KeepingTravel Industry Tools

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