Scheduling coordinator

Scheduling coordinator

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Qualifications

Scheduling Coordinator with Associate's Degree or Bachelor's degree preferred.3-5 yrs

Scheduling Coordinator requires:

• Customer service
  
• Construction experience a plus,
• all Microsoft office programs a must
• Oracle
  

Scheduling Coordinator duties:

• Utilize
  the automated scheduler functionality in Oracle (ACE) and assign the
  service call to the optimal technician based on skills, territories,
  customer preferred technician (if applicable), availability of the
  technician, service contract response time, criticality of the call and
  proximity to the customer
• Communicate and resolve issues with
  customers and personnel regarding the scheduling of service repair
  work. Alert management of potential problems resulting from customer or
  field complaints and work to resolve.

Additional Information

$23/hr

3 MONTHS