Scheduling Coordinator

Key Responsibilities

• Schedule, reschedule, and confirm appointments efficiently.
• Communicate with clients, patients, or customers regarding appointment details.
• Maintain updated records of appointments and contact information.
• Ensure schedules are optimized to prevent conflicts or delays.
• Send reminders and follow-ups to clients or patients.
• Address scheduling issues and resolve conflicts professionally.
• Collaborate with staff to ensure seamless coordination.
• Provide exceptional customer service and assist with inquiries.

Skills, Knowledge & Expertise

• Attention to detail.
• Strong customer service skills.
• Must be able to work in a team-oriented environment.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in scheduling software and office tools.
• Ability to multitask and work efficiently under pressure.

• High School Diploma/GED
• 1 + years of dental experience

• Ability to sit, stand, and walk for extended periods throughout the workday
• Occasional lifting, moving, or carrying of items up to 25 pounds (e.g., office supplies, small equipment)
• Ability to bend, reach, and perform light physical tasks related to office organization and maintenance
• Comfortable working in a clinical environment, including proximity to dental procedures, instruments, and equipment

Benefits

• Competitive hourly rate based on experience
• Paid Time Off (PTO)
• Medical, dental, and vision insurance options
• 401(k) with employer matching
• Professional development and growth opportunities
• Supportive, team-oriented work environment
• Modern technology and well-equipped operatories