Scrum Master

Location: Hybrid 3 days a week in-office (NYC, Denver, CO or Charlotte, NC area)

Position Summary:

We are seeking a skilled and passionate Scrum Master to support the development teams in applying agile practices effectively, with a focus on the Scrum framework. This role will foster a culture of continuous improvement, collaboration, and transparency, while guiding teams through agile maturity and delivering high-quality outcomes.

Position Responsibilities:

Agile Coaching & Facilitation

• Facilitate Scrum events and coach teams to self-organize and continuously improve.
• Design and lead retrospectives tailored to team needs.
• Conduct quarterly team health checks and maturity assessments.
• Guide teams in applying lean and agile principles to improve delivery.

Team & Stakeholder Engagement

• Foster collaboration between Scrum Teams and stakeholders.
• Mediate conflicts and support team dynamics to ensure a healthy team environment.
• Support onboarding and agile adoption for new team members and teams.

Process Improvement & Metrics

• Identify and remove impediments to team progress.
• Leverage empirical data to drive continuous improvement.
• Prepare and present sprint reports including velocity, capacity, and predictability metrics.
• Build and maintain workflows and automation to enhance team efficiency.

Product & Planning Support

• Collaborate with product teams on backlog management and empirical planning.
• Assist in roadmap development and release forecasting using agile metrics.
• Promote best practices in lean, iterative software delivery.

A Successful Contributor has:

• Practical experience with multiple agile frameworks and their effective application.
• Strong facilitation and conflict resolution skills.
• Experience teaching and mentoring on Scrum and agile principles.
• Understanding of business strategy techniques like Lean Startup and Design Thinking.
• Experience with forecasting and release planning using agile metrics.
• Knowledge of CI/CD and emergent architecture in iterative development.
• Ability to build simple automation to support Scrum practices.
• Strong communication skills grounded in commitment, courage, focus, openness, and respect.

Qualifications:

• Bachelor’s Degree in business, information technology, or 3 years’ work experience in related field required.
• 3 years working in Scrum Master role or on a Scrum Team.
• Certified Scrum Master (CSM) or equivalent certification preferred.