
Posted 13 days ago
Seasonal Customer Experience Agent (On-Site)
GroveportOn-site
AI Summary
Customer Experience Representative at Integra Beauty handles inbound tickets and customer inquiries, triages issues, cross-sells, and documents KPIs while collaborating with Marketing and Operations.
About this role
Who We Are:
Our team of innovators and visionaries is passionate about pushing the envelope and taking bold risks that inspire people to realize their beautiful potential. With our HQ in Dania Beach and our offices in California and Ohio, we’re constantly raising the bar and evolving to create a more diverse and cultivating work environment.
We develop our digital platforms and promote industry-leading products across online, mobile, social, and retail markets. Integra Beauty has created L’ange and OFIR two leading consumer goods brands that are paving the way for unlimited brand incubation. Our team is at the forefront of emerging trends and we are looking for like-minded individuals to continue growing our company.
About the Role:
Integra Beauty is looking for an enthusiastic self-starter to join our Customer Experience team. The Customer Experience Representative will work closely with Marketing and Operations teams to provide best-in-class support to our customers. The ideal candidate will possess exceptional communication and writing skills and has the ability to think outside of the box to provide our customers with unique solutions
Do you have a career goal? Do you have a mission? Our goal for our L'ange Hair brand is to transform the lives of 25 million people by 2025. We are quickly exceeding our expectations by creating cutting-edge styling tools and salon-quality hair care products.
Our products are dedicated to helping women everywhere look and feel their best through luxurious, dynamic and healthy hair. Come share our mission to deliver great products, rapidly grow our business, and accelerate your career to new heights.
Shift
Monday - Friday *Saturday OT may be required
Hours 8am - 4:30pm *OT may be required
Pay Type
Biweekly
Responsibilities
Qualifications
Skills
Customer ResearchE-commerceGladlyMicrosoft OfficeNarvarOrder FulfillmentReturn ProcessingShopifyTicket TriageWarranty Claims
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.