Security Engineer, SailPoint ISC

We help the world Be Everyday Ready™

Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools — all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.

About the Job:

A managed service Security engineer plays a key role in the daily operations of the system, ensuring it's running efficiently and that requests via ticketing systems are completed with SLAs. The candidate requires hands-on experience with SailPoint ISC and managing its "business as usual" type tasks and enhancing the solution in production. This role reports to Senior Manager, Managed Identity.

Responsibilities:

Help gather business and technical requirements from the customer/application owners

Ensure that the technical solution meets the customer requirements and performs as per the design

Create customer delivery documentation such as implementation and configuration documents, test plans and run books

Help create strong customer relationships with technical stakeholders

Provide technical support and troubleshoot issues in production Support closure of IAM-related support tickets agreed metrics.

Quality assurance checks for enhancements and updates

After-hours and weekend work to support a global organisation.

Requirements:

2+ years of hands-on experience in SailPoint Identity Security Cloud (ISC) doing:

Installation and configuring

Develop lifecycle workflows

Onboarding applications with automated provisioning

Configure reports and dashboards

Troubleshoot P1/P2 issues

Experience with Java or BeanShell and PowerShell required

Experience with databases (such as Oracle, MSSQL, MySQL)

Experience installing complex applications on UNIX/Linux platforms

Experience building custom API integrations

Proficient in Custom objects and rule configurations.

Experience with SailPoint Upgrades and Patch installation.