Seller Operations Graduate

Key Responsibilities

• Support sellers in managing their daily marketplace operations and meeting customer expectations.

• Communicate regularly with sellers, providing guidance and resolving operational issues.

• Monitor seller performance, identify improvement opportunities, and support the achievement of key performance indicators (KPIs).

• Assist sellers in understanding marketplace processes, new projects, and operational requirements.

• Coordinate with internal teams, including Category Management, Customer Experience, and logistics partners, to resolve seller-related issues.

• Support initiatives focused on improving ticket resolution, same-day shipment, and delivery performance.

• Analyze operational data to identify trends, challenges, and opportunities for improvement.

Qualifications & Requirements

• Recent graduate in Business Administration, Operations Management, Supply Chain, or a related field.

• Strong communication and interpersonal skills.

• Fluent Arabic and English speaker with the ability to communicate effectively with sellers.

• Good analytical skills and the ability to interpret data.

• Results-oriented mindset with strong problem-solving abilities.

• Adaptable, proactive, and eager to learn in a fast-paced environment.

• Ability to collaborate effectively with different teams and stakeholders.