Senior Account Executive

So, what’s the role all about?
The Account Executive is the first and primary customer point of contact selling into a defined sales territory. As a trusted sales professional, you will collaborate closely with presales and broader teams to deliver a compelling value proposition that highlights the strength of the NiCE portfolio. This role is focused on both expanding into untapped markets and building long-term relationships with customers while helping them transition from competitor solutions. It is a high-growth role with significant impact across the region.

How will you make an impact?

• Be responsible for a national territory of accounts, effectively deploying country and regional resources to maximize business potential.
• Drive revenue growth by engaging with C-level and senior decision-makers, ensuring that quarterly and annual targets are achieved.
• Build trusted relationships with customer executives, developing a deep understanding of their business, technical priorities, and organizational structures.
• Develop and execute sales and account strategies, including strategic account plans and marketing initiatives.
• Partner closely with Solution Engineers, Consulting Professionals, and Technical Service Engineers to deliver value at every stage of the customer journey.
• Design and support roadmaps for large-scale implementations of NiCE systems and services.
• Work with partners and alliances to identify and pursue joint sales opportunities.
• Build and maintain a strong network of internal and external relationships to facilitate collaboration and success.
• Lead sales, presales, engineering, and support efforts within accounts to achieve business goals.

Have you got what it takes?

• 8+ years’ experience in technology sales, ideally selling complex software solutions. Experience in Customer AI, Contact Center (CX), or system integration sales is highly regarded.
• Proven track record of consistently achieving targets and successfully managing large, complex sales cycles.
• Strong ability to build relationships and influence senior stakeholders.
• Commercially astute with strong problem-solving and consultative skills.

You will have an advantage if you also have:

• Experience working with channel partners and large enterprise accounts.
• Self-motivated, collaborative, resilient, and adaptable, with strong attention to detail.
• Excellent written and verbal communication skills, with the ability to adapt your style for different audiences.
• Comfortable working in a fast-paced environment, with curiosity and openness to learning new concepts and strategies.

Requisition ID: 11864
Reporting into: Director, Sales, ANZ
Role Type: Individual Contributor
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