Posted 13 days ago

Senior Account Manager

IstanbulOn-site

AI Summary

Develops and grows strategic customer relationships to drive sustainable revenue growth across software, cloud, managed services, security and technology solutions. Manages a portfolio of key accounts, builds trusted relationships with senior stakeholders, and collaborates with sales, technical, consulting and service teams to deliver solutions.

About this role

Why SoftwareOne?

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

The role

Are you ready to take ownership of strategic customer relationships and drive sustainable revenue growth across software, cloud, managed services, security and technology solutions?
Do you enjoy building trusted relationships with senior decision-makers and C-level stakeholders while identifying new business opportunities?
Do you thrive in a collaborative environment where sales, technical, consulting, service and partner teams work together to deliver the right solutions for customers?

Practical Information

Location: Istanbul, Turkey | Working Model: On-site. Employees are expected to work from the office when they do not have customer meetings | Reporting Line: Sales Director | Language Requirements: Professional proficiency in English and Turkish | Learn more: softwareone.com

The Role

As our new Senior Account Manager, you will develop and grow relationships with strategic customers, identify new business opportunities and drive sustainable revenue growth.

You will take ownership of a portfolio of key accounts, build trusted relationships with senior stakeholders and work closely with our sales, technical, consulting and service teams to deliver solutions that address customers’ business and technology priorities.

Key Responsibilities

Develop and execute strategic account plans for assigned customers and prospects
Build trusted relationships with senior decision-makers and C-level stakeholders
Identify, qualify and develop new sales opportunities within existing and prospective accounts
Manage the complete sales cycle, from opportunity identification and solution development through proposal, negotiation and closure
Position the company’s software, cloud, managed services, security and technology solutions based on customer needs
Collaborate with technical, consulting, delivery and partner teams to develop commercially and technically relevant solutions
Maintain a healthy sales pipeline and provide accurate and timely forecasts
Ensure all opportunities, activities and customer information are accurately maintained in the CRM system
Lead commercial negotiations and coordinate internal approval processes
Monitor customer satisfaction, manage potential risks and identify opportunities for retention, cross-selling and upselling
Represent the company at customer meetings, industry events and partner activities
Share market insights and customer feedback with internal stakeholders

What we need to see from you

At least 7 years of experience in B2B technology sales, enterprise account management or a similar commercial role
Proven track record of achieving or exceeding sales and revenue targets
Experience managing complex and consultative sales cycles involving multiple stakeholders
Strong experience building relationships with senior executives and key decision-makers
Good understanding of software, cloud solutions, IT services, managed services, cybersecurity or related technology areas
Strong commercial awareness and experience in proposal development, pricing and contract negotiation
Ability to create and execute strategic account plans
Strong pipeline management, forecasting and CRM discipline
Excellent communication, presentation and negotiation skills
Professional proficiency in English and the relevant local language
Ability to work collaboratively across different teams, functions and countries

Nice to Have

An established professional network within the local enterprise market
Experience working with global technology vendors, cloud providers or partner ecosystems
Experience managing regional or multinational customer accounts
Bachelor’s degree in Business Administration, Technology, Engineering or a related field

What Success Looks Like

Strong and trusted relationships with assigned customers
Clear and actionable strategic account plans
A healthy and sustainable sales pipeline
Consistent achievement of revenue, margin and customer-retention objectives
Effective collaboration with internal teams and external partners
Increased customer engagement and expansion across the company’s portfolio

Compensation & Benefits

Fixed-to-variable compensation structure of 70/30 or 60/40
Private health insurance after completion of the two-month probation period. Coverage is for the employee only and does not include family members
Meal card
Company car, with expenses related to personal use borne by the employee

Job Function

Sales
Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected].

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

Skills

Account PlanningB2B Technology SalesCloud SolutionsContract NegotiationCRMCross-sellingCustomer RetentionCybersecurityEnterprise Account ManagementIT ServicesManaged ServicesPipeline ManagementProposal DevelopmentSales ForecastingSoftware SalesSolution SellingUpselling