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hypebeast

Posted 4 days ago

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Senior Account Manager

LondonOn-siteFull-time

AI Summary

A senior account manager leads key client relationships and end-to-end campaign execution for Hypebeast’s global brands, coordinating cross‑functional teams and driving performance and upsell opportunities.

About this role

Hypebeast is a leading global platform for contemporary culture and lifestyle, and a premier destination for editorially-driven news and commerce. Founded in 2005, it became a publicly listed company in 2016, and today boasts a global readership across North America, Asia Pacific, Europe and more. The Group has expanded its publishing brands to a wider scope, encompassing Hypebeast and its multiple content distribution platforms, creative agency Hypemaker, and e-commerce and retail platform HBX.
We are looking for a highly-motivated Senior Account Manager to join the Hypebeast team. The ideal candidate needs to have a track record of developing key client relationships within an agency or publisher environment, delivering successful campaigns from beginning to end. This is an exciting opportunity to join a fast-growing team, working with some of the best and biggest brands in the world. You will be reporting into the Director of Account Servicing, EMEA.

Responsibilities:

Client Management
  • Manage a combination of both supplied asset campaigns and produced campaigns.
  • Build and maintain client relationships to encourage repeat business and positive sentiment post-campaign.
  • You have a track record of managing high-level / top tier accounts, confidently leading conversations and delivering projects end to end.
  • You take responsibility and accountability for the work and the process on each project – you are the go-to person, both internally and externally.
  • You will identify upselling opportunities throughout live projects, understanding how to approach new opportunities with clients.
  • You will constantly think about how to nurture and grow long-term client relationships.
    • Campaign Management & Execution
  • Manage internal teams to ensure smooth, successful campaign execution.
  • Collaborating with teams across the business (Creative Editorial, social, AdOps, paid social) to plan and launch campaigns across regions and verticals.
  • Ensure project timings and deadlines are adhered to, bringing in the right people at the right time.
  • Assist in managing insertion orders, campaign scheduling and inventory conflict resolution.
    • Ad Operations & Quality Assurance (QA)
  • Collect and QA ad tags and creative; monitor and reconcile campaign delivery across systems.
    • Performance Analysis & Reporting
  • Analyse performance and ensure delivery of client objectives.
  • Communicate updates across departments regarding campaign performance.
  • Create end of campaign reports for clients (in spreadsheet and deck format)

    • Requirements:

  • 6-7 years of account/project management experience in an advertising or publishing setting, with a focus on digital media.
  • Strong understanding of social media advertising and content production.
  • Ability to multitask and work under tight schedules.
  • Excellent written and verbal communication skills.
  • A problem-solver that can think strategically.
  • Detail-oriented with strong time management skills.
  • Solutions focused, with the ability to manage internal and external expectations.
  • Positive and energetic - instilling enthusiasm in the team at all times.
  • Able to mentor more junior members of the team.
  • Deep understanding of Sales, Creative and Production processes.
  • Confident and able to manage demanding client relationships.
  • Able to work independently and effectively is a must.
  • You are positive and energetic - instilling enthusiasm in the team at all times.

    • Skills

    Ad OperationsCampaign ManagementClient Relationship ManagementContent ProductionDigital MediaPerformance ReportingPresentation SoftwareQA (ad Tags/creative)Social Media AdvertisingSpreadsheets

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