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Meesho

Posted 18 days ago

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Senior Associate - Program Ops (Fulfilment & Experience)

Bangalore, KarnatakaRemote

AI Summary

An Assistant Manager in Fulfilment & Experience at Meesho leads problem identification, solution design, and implementation to scale a logistics program, working cross-functionally with product, planning, and leadership.

About this role

About the Team:
Being part of Meesho's Fulfilment and Experience team will zip you to the cockpit of our ever burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations / support, supply chain know-how, analytics and the holy grail, first principles problem solving. At Meesho, we are trying to do what's never been done before - taking e-Commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to
cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain which changes how folks think about e-Commerce not just in India, but globally. We focus on personal growth and fun at work just as much as we do on working hard.
About the Role
As an Assistant Manager - F&E, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up. You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.

What you will do

  • Participate in building overall strategy as we shape the expansion of this program and owning key decisions necessary for the rapid scaleup of the program
  • Closely monitoring logistics control tower metrics driving improvement in fulfilment metrics
  • Work closely with planning and bizfin teams to provide inputs to allocation changes and improve performance
  • Drive ops rigour with with operations teams by providing insights for intervention areas
  • Engage the Meesho Leadership as active stakeholders during business updates and review meetings
  • The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization.

    • What you will need

  • B.Tech from a premium undergraduate college
  • 2-4 years of experience, from startups in logistics, e-commerce/ quick commerce, D2C companies
  • Excellent analytical and problem-solving skills
  • Strong growth track record
  • Outstanding written and spoken communication skills and organizational ability
  • Experience of working in control tower teams any of the e-commerce/ logistics industry preferred
  • MBA graduates with min. 1-2 years of experience preferred

    • Skills

    Capacity PlanningControl TowerCross-functional CoordinationD2CE-commerceLogisticsMetrics AnalysisQuick CommerceS&OPStakeholder Management

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