Senior Automation Engineer (Platform & AI Automation) (all humans)

Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself

We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.

What to do:

• Design, develop, and maintain automation for infrastructure provisioning, operations, and lifecycle management using tools such as Terraform, Ansible, CI/CD pipelines, and Python.

• Improve infrastructure-as-code and configuration-as-code practices, and help manage the DevOps toolchain, including CI/CD, artifact management, and secrets management.

• Contribute to the Internal Developer Platform strategy, architecture, and adoption, enabling self-service infrastructure and automation capabilities for engineering teams.

• Build AI-powered automation solutions, agentic workflows, and RAG pipelines that combine internal and external data.

• Design reliable AI interactions using prompt engineering, structured outputs, tool calling, and evaluation techniques, and integrate AI capabilities into enterprise workflows and platforms.

• Drive operational excellence through observability, SLO-based reliability practices, incident response, troubleshooting, and root cause analysis.

• Automate runbooks and operational procedures, support postmortems, contribute preventive improvements, and participate in an on-call rotation.

• Implement secure and responsible automation practices, including least privilege access, Vault-based secrets management, AI guardrails, policy-aligned controls, secure data handling, and compliance with enterprise standards.

• Mentor engineers, share best practices, and help establish engineering standards for automation, platform engineering, and AI-enabled solutions.

Requirements

You check these boxes:

• At least 7 years of active working experience with Python focusing on automation, backend development, and AI use cases.

• Experience with CI/CD tools such as Jenkins, GitLab, or GitHub Actions.

• Hands-on active experience working with Terraform, Ansible, AWX, or Ansible Automation Platform in the last 7 years.

• Experience with Docker, Kubernetes, or OpenShift.

• Recent project experience designing and implementing AI-powered applications using LLMs, agentic workflows, RAG architectures, vector databases, and modern orchestration frameworks.

• Linux administration experience, including RHEL, scripting, and runtime configuration.

• Experience with observability tools such as Prometheus, Grafana, or Zabbix, plus networking fundamentals including TLS, proxies, and load balancing.

• Solid understanding of identity, security, and reliability concepts, including authentication and authorization standards, secrets management, high availability, disaster recovery, API integration, and database fundamentals.

Professional skills

• Builds reliable systems and thinks ahead about what can go wrong, making sure things keep working and improve over time.

• Takes ownership of work from start to finish and works closely with others to get the right outcome for the user.

• Keeps things simple, focuses on what matters, and removes unnecessary steps or complexity.

• Acts quickly on the most important work, adapts when needed, and learns from feedback.

• Supports others, leads by example, and helps create an environment where people can do their best work.

• Learns fast, adjusts easily to change, and keeps improving in a fast-moving environment.

• Delivers strong results and helps raise the level of the whole team.

• Contributes to a positive team culture by being open, respectful, and constructive, and by not tolerating toxic behavior.
  

Why you will like us:

• Possibility to benefit and learn from our international, talented and passionate community at Erste

• Interest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic

• Health Care – Taking care of your health is important. That’s why we contribute to your above standard medical examination and provide a helpline in case of hard lifetime situations. You also receive a salary compensation during sick leave

• Work-Life-Balance – Sabbatical, paternity leave, contribution to marriage & childbirth, 4 days of extra holiday per year, contribution to the 3rd pillar and MultiSport card. This is how we promote a balance between work, leisure, and family

• Employee Referral Program – Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital

• A competitive and performance-related salary dependent on your professional and personal qualifications is granted - we are obliged by law to quote the minimum wage of EUR 2.900,- gross per month for this full time position. But this is just a formality, we are more than happy to discuss your actual expectations.

The way we are:

Erste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.