Posted 11 days ago
Senior BB Collections / PL Officer
AI Summary
Handles front-end and mid-range collections for UOB (Thai), making dunning calls to improve productivity on pre-delinquent and pre-NPL accounts, advising customers on repayment, analyzing credit, preparing documents for RM/CRT/GRD teams, and escalating irregular cases to supervisors.
About this role
Company: 2501 UOB (Thai) Public Company Limited
About UOB
United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.
Job Description
- Dunning call for Front end and Mid-range collections and improve productivity (cover Pre-Call: Pre Delinquent – 60 DPD or Pre NPL) and support other/special assignments.
- Provide useful advice to customers and help them to repay constantly
- Analyst customers’ credit and support, prepare all document required for related teams such as RM, CRT or GRD booking team
- Provide collection feedback to supervisor or related units if any irregular case is found
Job Requirements:
- Bachelor’s Degree
- Good negotiation skills
- Good mindset of services and fast learning skills
- Able to work under pressure and tension
- Experience in debt collection management, especially in SME, secured or mortgage loan
- Knowledge of collection, regulatory and tools
หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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