Senior BI System Analyst

This role bridges business requirements and data solutions, transforming stakeholder needs into dashboards, reports, KPI frameworks, and analytical capabilities that drive better decision-making. Partnering with business stakeholders and a US-based business analysis team, you will deliver and continuously improve BI solutions while supporting the ongoing operation of the organization's reporting and analytics platforms. Sitting within a regional analytics team, you will collaborate with colleagues across regions to ensure BI solutions remain reliable, maintainable, and aligned with evolving business needs, while helping raise the organization's overall data and analytical maturity and decision-making capability.

Clarify and translate business requirements into functional specifications, data requirements, reporting logic, and dashboard scope

Design and build BI reports, dashboards, data models, and analytical solutions based on approved requirements

Convert business process scenarios and KPI needs into practical, user-friendly visual analytics solutions

Support testing, validation, user acceptance, and deployment of BI solutions

Troubleshoot report defects, data discrepancies, refresh failures, and performance issues, coordinating with data engineering and infrastructure teams to restore service

Maintain service documentation, support guides, and knowledge articles to improve operational efficiency

Monitor BI service, dashboard, and report usage and data accuracy, recommending improvements where needed

Support KPI definition, performance tracking, and management reporting needs

Bachelor's degree in Business Analytics, Computer Science, Information Systems, or a related field

3+ years of experience in business intelligence, analytics delivery, reporting, or business systems analysis

Hands-on experience with BI and visualization platforms such as Power BI, Tableau, or Qlik

Strong proficiency in SQL and data analysis and reporting logic

Experience designing executive dashboards, operational reporting, and KPI scorecards

Business-fluent English (read, write, verbal)

Experience applying AI capabilities to reporting and analytics, such as prompt engineering or natural-language and conversational analytics

Power BI, Tableau, or Qlik certification

Working knowledge of SDLC, Agile, Scrum, or ITIL v4 Foundation