Senior Business Analyst, AI Studio

Key Responsibilities

• Partner with Product Management, Engineering Leads, and Architecture teams to define, document, and prioritize business requirements and AI Studio roadmap initiatives.
• Translate complex ERP business requirements into structured specifications that can be executed through agentic AI workflows and orchestration frameworks.
• Analyze existing CloudSuite Distribution (SX.e) and Infor OS business processes to identify opportunities for AI-driven automation, intelligent recommendations, and implementation acceleration.
• Collaborate closely with Forward Deployed Engineers (FDEs), Solution Architects, and domain experts to validate generated solutions against real-world customer workflows.
• Lead discovery workshops and cross-functional alignment sessions across Infor OS product teams.
• Define acceptance criteria, validation frameworks, and test strategies to ensure AI-generated configurations are accurate, compliant, explainable, and audit-ready.
• Own business process documentation, process maps, traceability matrices, solution playbooks, and governance artifacts for AI Studio initiatives.
• Serve as the voice of the customer, influencing product direction by identifying gaps between generated solutions and actual business needs.
• Define and monitor business success metrics such as adoption, implementation velocity, configuration effort reduction, and solution accuracy.
• Mentor junior analysts and drive requirements management best practices across AI Studio.

Skills, Knowledge & Expertise

• 5+ years of Business Analysis experience in enterprise software, SaaS, or digital transformation environments.
• Strong expertise in requirements gathering, process analysis, documentation, and stakeholder management.
• Experience working across Product, Engineering, and Architecture teams.
• Excellent workshop facilitation, communication, and collaboration skills.
• Familiarity with AI, Generative AI, Large Language Models (LLMs), AI assistants, or AI-enabled business solutions.
• Ability to translate complex business requirements into structured functional specifications and solution definitions.

Benefits

• Experience with ERP solutions such as Infor, SAP, Oracle, Microsoft Dynamics, NetSuite, Epicor, or similar platforms.
• Knowledge of CloudSuite Distribution (SX.e), supply chain, distribution, or enterprise operations processes.
• Exposure to intelligent automation, workflow orchestration, or AI implementation projects.
• Familiarity with AWS cloud services.
• Experience with AI development tools and platforms such as Claude, ChatGPT, Microsoft Copilot, or similar technologies.
• Experience working in agile product development environments.