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Arrive Logistics

Posted 24 months ago

Open

Senior Carrier Account Representative

ChicagoOn-siteFull-time

AI Summary

Senior Carrier Account Representative manages carrier partnerships, procures freight carriers, negotiates loads, and ensures high-quality service from pickup to delivery for Arrive’s customers.

About this role

Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!

Who We Want
Our explosive growth is your opportunity to join our high-energy Carrier Capacity team. We’re looking to hire a Senior Carrier Account Representative with previous third-party logistics experience who is ready to put their expertise to work at the fastest-growing brokerage in the country.

What You’ll Do
As a Senior Carrier Account Representative, your key responsibilities are establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service.

Senior Carrier Account Representative Responsibilities

  • Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research.
  • Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers.
  • Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
  • Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery.
  • Maintain outstanding service performance.
  • Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status.
  • Seek opportunities for new and existing customers to utilize committed capacity.
  • Build strong internal relationships with the Business Development team.
  • Utilize industry knowledge to resolve issues efficiently and independently.

    • Qualifications

  • 2+ years in a Carrier Sales or Brokering role is required
  • We’re looking for personable, hard-working individuals who aren’t afraid to go above and beyond each and every day for themselves and Arrive.
  • Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need team players who are curious, ask questions and are solutions-oriented.
  • A strong work ethic is essential. If you don’t enjoy working hard and hustling through your day, this might not be a good match.
  • Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external AND internal relationships.
  • Our work culture is high energy! We need highly motivated individuals to help us reach our goals.
  • You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive!

    • The Perks of Working With Us

  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and take part in learning opportunities through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Work in the heart of downtown Chicago, IL!
  • Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
  • Receive 100% paid parental leave when you become a new parent.
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages.

    • Skills

    BrokerageCarrier RelationsCarrier SalesCRM ResearchCRM UsageCustomer Service CoordinationDecision MakingFreight ProcurementInternal Relationship BuildingLoad NegotiationMarket AnalysisProblem SolvingRelocation Assistance AwarenessTracking And Status Updates

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