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Senior Consultant / Consultant - Commercial Strategy

ShanghaiOn-siteFull-time

AI Summary

Senior Consultant/Consultant in Veeva’s China Business Consulting practice, leading change management, system assessment, and business analysis for life sciences clients undergoing digital transformation in China.

About this role

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role
Business Consulting at Veeva is a unique group fusing strategy and technology inside a company at the forefront of digital innovation in Life Sciences; establishing a leading Business Consulting practice is a strategic priority for Veeva, with high visibility within the company and to leaders of the wider Life Sciences industry. As a Senior Consultant/Consultant in our China Business Consulting practice, you will be the bridge between business vision and technology execution. You will not just advise; you will ensure our clients—top-tier life sciences companies—successfully adopt and maximize the value of Veeva’s commercial cloud. This role specifically focuses on Change Management, System Evaluation & Assessment, and Business Analysis, helping clients navigate the complexities of digital transformation in the dynamic Chinese market.

What You’ll Do

  • Change Management & Adoption: Lead organizational change management (OCM) workstreams for large-scale digital transformation projects. Design adoption strategies, communication plans, and training programs to ensure Field Force and Medical teams embrace new commercial models.
  • System & Technology Assessment: Conduct deep-dive assessments of clients’ current commercial technology stacks. Identify gaps between business needs and system capabilities, and recommend "To-Be" architectures that leverage Veeva’s full ecosystem.
  • Business Analysis & Requirement Translation: Act as a lead Business Analyst (BA). Facilitate workshops with business stakeholders (Sales, Marketing, Medical) to capture requirements and translate them into functional specifications for technical teams.
  • Process Optimization: Map and re-engineer commercial processes to align with industry best practices in China.
  • Project Delivery: Manage critical workstreams, ensuring deliverables are high-quality, on time, and directly address the client's strategic goals.
  • Requirements

  • Experience: 3+ years of experience in Management Consulting, Internal Strategy, or Commercial Operations within the Life Sciences industry.
  • Core Competency - Change Management: Proven track record in driving user adoption and managing resistance during system implementations.
  • Industry Knowledge: Deep understanding of the China Pharma commercial model (VBP impact, NRDL, OMNI-channel engagement).
  • Soft Skills: Excellent stakeholder management and workshop facilitation skills.
  • Language: Native Mandarin and fluent English (written and verbal).
  • Nice to Have

  • Experience with Veeva CRM or Salesforce ecosystems.
  • Certification in Change Management (e.g., PROSCI) or project management (e.g., PMP)
  • Skills

    Business AnalysisChange ManagementOmni-channelProcess OptimizationProject ManagementRequirements SpecificationSalesforceStakeholder ManagementSystem AssessmentVeeva

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